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Color Set
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67 726 Avis clients vérifiés |
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I hated it, it ruined my existing color.First of all it wasn't enough to even cover half of my hair and secondly i asked to get the red out of my hair (I EVEN SENT PICTURES) or tone down the red brassines and NOW IT LOOKS MORED RED. So if I sent pictures they should have a better idea of what they are doing.I wanted to tone down the brassines in my balaged hair. its not even close to dark blonde my hair is basically a mousy brown. I was so mad!. Not worth the money I paid. 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsRenee- We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
CANCELi CANCELLED THIS MONTHS AGO STOP SENDING ME PRODUCT 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsAnne- We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Didn’t cover graysKind of upset this didn’t work as described. The color had no red in it like I wanted and it didn’t penetrate all the grays I have. The smell was very strong and to be honest I feel like I get much better coverage from box color at the store. At least those covered the greys. I put in a request for a different color and just reviewed it. I asked for a lot of red and the new color won’t be what I want. I feel like I wasted my money. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsTiffany- We’re sorry that you were unhappy with the results of your recent order. We see that your colorist thoroughly reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
Stubborn graysThe hair color does not covers grays that well. The grays were a much lighter shade than the rest of my hair and it faded in about 1-2 weeks. However my hair feels soft after coloring it so I don’t think it’s ruining my hair like drug store hair color 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsAnjana- We’re sorry to hear that your hair color is not covering greys as expected. Your order is fully backed by our Color Happiness Guarantee, and our colorists are working to adjust your formula as we speak. Your updated formula and new instructions will ship with your next order! Please let us know if there is anything else we can do to help! |
ColorNo cubren las canas como me gustaría 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsAngela- Lamentamos saber que el color de su cabello no cubre las canas como se esperaba. Su pedido está totalmente respaldado por nuestra Garantía de felicidad del color, y nuestros coloristas están trabajando en ajustar su fórmula mientras hablamos. ¡Su fórmula actualizada y nuevas instrucciones se enviarán con su próximo pedido! Háganos saber si hay algo más que podamos hacer para ayudarle. |
MEJORAR LOS TINTESBUENAS TARDES EL TINTE NO ME GUSTO EL COLOR NO QUEDO COMO LO QUERIA Y NO ME CUBRIO LAS CANAS ME LAS DEJO MANCHADAS GRACIAS 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsJacqueline- Gracias por sus comentarios sobre su color. ¡Aquí en eSalon, siempre nos esforzamos por mejorar y asegurarnos de que todos y cada uno de los clientes estén 100% satisfechos con su color! Lamentamos mucho saber que no hemos acertado con su color. Está totalmente cubierto por nuestra Garantía de felicidad del color y uno de nuestros expertos en color le ha enviado un correo electrónico para resolverlo. ¡Agradecemos que se haya comunicado! |
UnhappyReally quite unhappy with the end result, the colour came out much darker than I had requested. My hair felt really dry after using the dye, the shampoo and conditioner were actually really quite good though so I would be tempted to try them in the future but at the moment I’m really disappointed with my colour 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsLayla - We’re sorry to hear that you were unhappy with the results of your custom color. All eSalon orders are backed by our Color Happiness Guarantee, and we would love to work with you to find a resolution and send you a reformulated color designed to better suit your needs! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Didn’t go wellI loved my first color. I wanted just a tiny bit less copper, maybe I asked for the wrong thing, but this color was way too dark and dried my hair out. The first time I colored my hair it made my hair softer, its a great product I just didn’t like this round. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Ich bin begeistertIch hatte 4-5 cm Ansatz in total andere Farbe als Länge, mehrere ausgewaschene Strähnen...also Corona Lockdown Situation:-). Ich habe nicht geglaubt, dass es so gut funktionieren wird. Habe 2 Farben bekommen, eine für den Ansatz und eine für die Längen. Es sieht jetzt so aus als ich bei meinem sehr teueren Friseur war! TOP! Vielen Dank!! Wichtig als Tipp: immer aktuelles Bild (oder 2) hochladen und noch dazu schreiben was genau man haben möchte. Mit den ganzen Farbenauswahl auf vorhandenen Fotos könnte ich erstmal weniger anfangen. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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PerfectEverything was perfect! Thank you! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |