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Color Set
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67 726 Avis clients vérifiés |
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DisgustadaNo cubre nada las canas 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsLiliana- Lamentamos saber que se sintió decepcionado por la cobertura de canas de su reciente aplicación de color. Sus resultados son importantes para nosotros y nos tomamos en serio nuestra Garantía de felicidad del color. Esté atento a un correo electrónico de nuestros especialistas en color para resolver este problema de inmediato. Realmente apreciamos sus comentarios y la oportunidad de que lo hagamos bien. |
I am terribly disappointedI said that pulled red. I wanted my hair as my picture light blonde. Somehow you folks thought dark blonde. When I colored it came out red. So I called and told the lady that info that they had done golden with a little bit of ash and that would be sufficient. She said not to worry they would use a neutralizer and that would take care of it. I got the color and used it today it showed a a lot of medium blonde and small amount of neutralizer. I am now darker red and very upset. I have posted picture from today here and feel there is no reason to continue with your product. The young lady had said my hair was medium blonde. I don't think my hair it, it is light blonde. It may not be platinum or toe head but it is definitely light blonde because around the front of my face has been toe head since I was a baby and now is turn gray. Please cancel my account. You didn't even get close. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsCindy - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Not for grey hairI ordered for my grey hair coverage, I follow all the instructions but it’s not worth it after two washes I saw my grey hair 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsSreeya- We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Custom Colour SetLoved the new colour! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Hair DyeYour products are the best and my sister got me hook up with you guys never went back to store dye hair again. You have your own styler who helps who what ever need you have esp us woman who have hard gray hair to dye and don't last long well Esalon has the products and dye for your hair so its last long time you don't need to keep running back buying store bought dye again. Easy to dye your own hair simple directions I just love Esalon would be nice they send some free samples of products to try. I love the charts you match you length of hair your natural color if its thick thin towards your liking or what the color will come out too Yes mine came out the color I choose and if you want some ash added or brass added they will meet your needs if its not what you want they will fix it right for you. I told them my issue and made my color up tried it love so much Thank You Esalon 1 sur 2 personnes ont trouvé cet avis utile. Et vous ? |
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Great Job!After a few adjustments, the colorists really got the tint I wanted! I love it and won't be changing it anytime soon... Thank you for working with me! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Great color!Amazing color! Matched it perfectly unfortunately because I have so much hair I did not get enough dye. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Perfect colorI love the kit, it has all the necessary goodies and extras to make it easier to do your own hair (like the color remover for your face). And my hair always looks shiny and healthy and I love the color. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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beautiful colorHi, I really loved this color , very natural. So easy to use and it leaves the hair so soft and shiny. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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So easy!I went from blonde highlights to my natural dark brown and it looks better than expected!!! I’m obsessed!! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |