67 726 Avis clients vérifiés |
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The color is wrongThe color is not at all what I wanted. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsJennifer- We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Our Color Experts will be in contact with you via email, once your next order is placed, and will be happy to assist in this process. |
Very disappointedThe formulation has been changed and while the color is nice, it only lasts 2-3 weeks. And yes, I've tried to leave it on longer. I used to get at least 4 weeks out of a color. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsMichelle- We’re sorry to hear that your hair color is fading faster than you expected. Your order is fully backed by our Color Happiness Guarantee, and our colorists are working to adjust your formula as we speak. Your next order will be updated to ensure we meet your needs! Thanks again for your feedback! |
Color was so far off from what was expectedExpected a warm blonde/brown copper and got bright red brown 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsAlison- We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Our Color Experts have been in contact with you via email and will be happy to assist in this process. |
surprisingly dissapointedafter i ordered my last kit i decided to stop dying my hair.. i let my roots grow out like crazy, maybe 5 inches of brown and grey. Last week i decided to finally dye it, at first it seemed good. it covered my greys quite well. but some how didnt cover my brown? it seems my roots are still kinda brown AND today i noticed silver hairs around my hairline. i like your product, i like the attention to detail and personalization. But i think its just not black or strong enough. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsHope- We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Great productLove the color 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Perfect Color!The color is great and I love how I communicate with the color creator to get the perfect mix! Thank you! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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The best!!I honestly am not one to leave reviews but I had to make sure that I comment on how amazing the e-salon color and products are! I’ve ordered color 3 times already and have adjusted my color each time. Their customer service is great and the colorists are very patient with me and my requests/questions. I have never had my hair look so shiny and healthy. I was spending so much money at the salon for root touch ups and balayage, so I was only going every 3-4 months. Now I’m able to maintain my hair color every 10 weeks while also saving money and staying safe during this pandemic. I’m so happy and grateful to have found e-salon. I’m a customer for life! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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I love my color!Since we’ve been home this year, I’ve been trying all the home haircolor kits without much success. Some had flat color, some didn’t cover my grays. This color is beautiful! Golden but not brassy, multidimensional and shiny. And no grays. I’m so happy I rushed on here to write a review. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Amazing productKids & work make finding time to get my hair colored difficult. Not to mention the whole COVID thing... This has been my go-to since 2017! Amazing color. Easy to use. And the costumer service is excellent! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Amazing!The color is beautiful and my hair is in better condition. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |