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Color Set
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67 726 Avis clients vérifiés |
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Nice colorI really like the shade they helped me pick out. Super easy to use. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Color changeI requested a new color and you delivered. Exactly what I wanted. Covers grey well and my hair is soft and shiny. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Wonderful hair colorThis hair coloring is really good. It covers the grays very well and looks awesome overall. The only downside is that the ammonia is overwhelming which is why I only gave it a 4 and not a 5. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Perfect color!Easy to use and the color is beautiful. Only complaint is the strong smell of the ammonia. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Excellent in use , in color , shine and price as well.After a long period I really get a great color and service ( guidance) . I really liked. But only one thing I want to share last time my color results I was not showing because of my dark black hair and I really appreciate the team Manager , whose offered me to send other one free . But this time I want Black color and I mentioned it . Unfortunately I get same last time Burgundy color and I don’t know how it work . This color useless for me. If you give me reply then it will be great help to me . Thanks. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Sad then happyThe 1st box I received had damaged but the response was quick & I received the 2nd box with no issue. This' my 1st time doing this and I'm really enjoying it so far 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Still Brassy, red and too darkI have ordered dark blonde 3 times, Each time I requested color adjustments. No Luck! The color has been too dark and too brassy. I have given up on trying to get this color right. I am looking forward to going back to my stylist to get the color I want. While I am living in Covid times I will just live with a color I'm not really happy with because I don't want to start over with another company. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsSusan- We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
DisappointedDidn’t do anything different as from other products 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsLisa- Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Cancel!Worst thing ever for my hair! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsElizabeth- We never like to hear that our customers are unhappy with their color, which is why we have a Color Happiness Guarantee! We have reached out to you via email so that one of our Licensed Colorists can further discuss your hair color needs and see how we can adjust our formulation to get you where you want to be! Thanks again for reaching out and giving us a chance to help you reach your color goals! |
TerribleMy hair color came out a horrible dark black. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsCynthia - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |