67 726 Avis clients vérifiés |
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LoveI'm so happy with the color they made for me. Very easy to follow instructions and great color match 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Better than expectedI loved my custom color, it is so natural, and my hair feels so healthy , I have a some grays and they were not 100% covered, but I love the color so much I don't mind the few grays I have. Thanks for this luxurious experience, even opening the box was exiting . 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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BegeistertSefr zufrieden 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Did NOT cover gray at all.I followed all the instructions. It did not cover my gray at all. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsCandis- We truly appreciate your feedback! Upon reviewing your profile, we see that you are currently working with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Wrong ColorI asked for a silver to ash color, to start my hair was dirty blonde and now it’s a light brown/ red after using the color that was supposed to be silver. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsTyra - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
I loved the color, but the roots didn't seem to takeI love the color, but the roots didn't seem to take. Do I need to leave it on longer, or do I need a change in formula? 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsShelly - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Great!The color was just right and looks great and I will continue with esalon! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Salon color at homeGreat service, easy instructions, follow and adjustments easy 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Love it!!While I am fairly new at coloring my roots, I was very happy with the kit, instructions, and results, (not to mention the savings!!) I so appreciate the detail of finding the perfect color also!! I'm learning as I go!! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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First timerThis is the first time I have used this product and found it so easy to use, smells pleasant and my hair felt great . 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |