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Color Set
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67 726 Avis clients vérifiés |
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Product is expensiveThe color, first off, is great. Very solid quality and considerable to salons. But when i first asked for a second bottle the initial time I used the product I barely had enough to finish my hair. When I requested 2 bottle the second time the price was 34 dollars for both. Compared to my salon it’s just not that much of a savings. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsMiranda- We’re truly sorry that our color did not meet your expectations for the price. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Grey coverageSadly not the best grey coverage. Could be my application process but I was disappointed that after removing the color I see grey around the front hairline area. Bummer! I will however, order and try again. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsCynthia- We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Color was much darker/customer service terribleI bought my first color in July and it came ridiculously dark. Darker than my original color (it was supposed to be a bit lighter and redder). Customer service was slightly helpful at first, though the emails were full of misspelled words which raised alarm bells. I was told to keep washing my hair until it's out then we can re-color. That was in June. It's November. It's faded some but nowhere near out. I've been using Dawn at times and always a clarifying shampoo at least twice a week. I've emailed customer service because I'm ready to just dye something over it, and I would like advice on colors. Ten days an no reply, despite a follow up. Do not recommend this company. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsMichelle- We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Best color EVER!!The custom color was not only perfect, but even better than what I expected. It brought out some of the natural highlights of my hair so the color looks authentic and not dyed. I LOVE eSalon!!!! I use the tint rinses to keep my color vibrant. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Perfect match to my hairI had asked for a lighter color because the first dye turned out darker than I wanted. I waited almost half a year to dye my roots, and my first color had lightened by then. This new color was only applied to the roots, and it blends in perfectly with my lighter hair, and I love how it looks ! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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perfect at home color!I was surprised how well the color turned out. And it was easy with well written instructions. I didn't love the first color I chose however my colorist worked to change it, and now it is perfect! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Great color kit, has everything I need.I love that besides the color, there is skin protector, skin cleaner and two sets of gloves. I use it all! The color is nice, especially after getting it made more precise, and I like how it doesn't drip. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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New formulaI sent pictures so my colorist can see how well it turned out. My husband does my hair and he likes the new formula. He says it goes on easier and "sticks" better to my hair. Thank you for a great product! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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This is BEST I've ever used!!Being an older hairdresser from 70s and personally coloring my hair for 56 years this is BEST quality I have ever used!! First, I love my custom color prepared for me, I have never had such shine and softness that I've achieved with their product. I am VERY satisfied and HIGHLY recommend to everyone. Save your hair and your money = use esalon. Thanks for an outstanding product 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Rich and long lasting coloreSalon offers great flexibility, convenience and choice, with great customer service. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |