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Color Set
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67 726 Avis clients vérifiés |
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Love my color!I absolutely love the color my stylist picked out! So pretty! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Beautiful colorIt is a great product. Does not damage my hair. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Nice outcomeI had a beautiful color with subtle highlights. Hair is also very soft as well 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Very little gray coverageI’ve tried this twice now, my colorist adjusted my set after the first one because my grays were not covered. So with this set, she simply told me to leave the color on for 40 mins instead of 20 mins on my grays. No change to my formula was made, just the processing time. It seemed to be better this time, it looked darker. Now I’ve washed it once with a very well known salon color safe shampoo/conditioner and many of my grays are already showing again. Of note, I also noticed that my ends have lightened a couple of shades since washing this one time as well. Esalon is not the correct formula for me unfortunately. I’ll stick with my drug store brand root coverage. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsCarolyn- We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Natural colorThe color initially turns out to be darker than needed, but after a couple washes - all good. I liked the shade on the ends and length better. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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TerrificA little light for me but everything was provided 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Color didn’t lastThe color faded so quickly by after several shampoo my grey starts showing again! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsArlene - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Best for changing your hair colourMy hair is supposed to be red your colour tuned it brown not happy was going to come back to you but will just buy my colour in the shops 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsRoslyn M. - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Our Color Experts have been in contact via email and will be happy to assist in this process. |
Farbe stimmt nicht mit der vorherigen Farbe überein!!!!Die Farbe der letzten Lieferung war viel zu dunkel und stimmt leider gar nicht mit meiner gewünschten Farbe überein. Ich bin sehr enttäuscht und gar nicht zufrieden mit dem Resultat. Bitte bieten sie mir eine lösung des Problems an. Jane Tichy 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsJane T. - Vielen Dank für Ihr Feedback. Ein Blick in Ihr Profil hat uns verraten, dass Sie bereits mit einem unserer Farbexperten zusammengearbeitet haben, um Ihr Problem zu lösen. Bitte geben Sie uns Bescheid, wenn wir noch etwas für Sie tun können. Wir sind für Sie da. |
colorIt was more purple at the ends than red...would rather it be closer to the brunette. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsKeegan - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |