67 726 Avis clients vérifiés |
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Quality with AssuranceI first started using eSalon home coloring products in July of 2020. A time of craziness and wanting to limit the contacts with others, meant the hair salon too. My first order, I played it safe and went with a color slightly darker than the hair color that I currently had, but I did want to go darker for fall and winter. My customized formula was great, however as I said I played it safe and my hair wasn't as dark as I wanted it, but I'd rather build to the color I want then do something drastic. So once my hair was colored, I emailed with consultant and we came up with a plan and a slightly still modified color to give me a darker color treatment my next round and my color for September was beautiful and so natural looking. I absolutely loved my results, but more than that, I loved the fact that I was able to get the quality hair color I wanted, with the assurance and guidance of someone who was willing to listen to my request. Not all online services are created equally and most do not have your best interest at stake, however, with eSalon, they do have your best interest and their quality of products and communications prove that. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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DonnaI dyed my hair today my hair is soft I'd like the color but it still didn't hide all of my gray and I followed the instructions 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsDonna - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Color was darker than expectedThe color was so dark, darker than it showed when I ordered it. Not bad, but way darker than I was expecting. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsRachel- Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. |
Good Product, Cover does not last longThe product leaves my hair silky and smooth, but am struggling to find the correct color and for the color to cover my gray hair for more than 2 weeks. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsAnita - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
My rootsI applied as instructed but it missed my roots completely. Doesn't matter what angle I take a picture....horrible looking. Please see pics in my account. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsLindsey- We truly appreciate your feedback! Upon reviewing your profile, we see that you are currently working with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Tinte personalizadoMaravilloso el color ,excelente calidad del producto ,no me maltrato mi cabello ,lo recomiendo 100% 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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ExcellentMe encanto el color. Me cubrió muy bien las canas . Excelente trabajo de la colorista . Lo seguiré usando. Gracias . Recomiendo eSalon. Estoy muy satisfecha. 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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Love this color!I’m very happy with the color and how long it’s lasting. I will continue to use it. My hair feels great. No dryness on the ends. Thanks esalon ❣️❣️❣️ 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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BeautifulBeautiful natural color 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Game Changer!I’ve been wanting to go warmer (I’ve been platinum for almost a year) and this color covered my white hair and gave me depth! So impressed :) 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |