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Color Set
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67 726 Avis clients vérifiés |
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lack of coverage - confirm stop future ordersmy hair is very thick and your product did not cover all that I needed. Hate the smell, hated the feeling of the product on my head 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsLori - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
Wrong colour again.I have now tried eSalon three times and every time there’s been a problem with the colour not covering my greys, fading or red tones which I absolutely do not want. I thought I’d be third time lucky but no, my hair was so red and way darker than it should have been. I’m pretty upset with really bad hair and scabs all through my scalp. I thought I could save some money but it’s not worth it. I’m going back to my hairdresser. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsVictoria C. - Thank you for your feedback! We’re so sorry to hear that you felt the color was not the shade you expected and did not cover to the extent you needed it to. We also apologize for any inconvenience caused during the application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Wrong shade, quick fadeColor was much darker then what was ordered color faded drastically after 3 washes 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsSadie - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Just can’t get it rightWay too red, even more so than the original color 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsLisa - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
ColorNot sure the right color 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsRebecca - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Not a color that I would have ever used.This particular color turned my hair jet black. Goth jet black and after half a bottle of clarifying shampoo it is still black. This is the first time I have been dissatisfied with the color. Hopefully the next one is a lighter more natural brown. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsCherie - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
The ColorHi: I am not happy about the custom color because I just used last Tuesday and by Sunday I can see white hair on my head, it doesn't last not even one week, I am going to use the last one that you send me on October 18, I want to try it again, but please don't send me other until I ask you for another. If I am not happy with the second use I am going to cancel. Thank you. Margarita Madrigal 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsMargarita- We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
🧡LOVE MY COLORISTLove my color. .now a little over a year. The 1st time it was too much dark golden blonde. Next order spoke to the colourist then she helped me out we added a little less golden and it worked out just fine I am going to be calling the colorist cause I wanna go a little bit more apricot🍑 I seen a color advertise think it's looks exactly what I want to change my color a hint more 🍊. I'm gonna try 🧡 I'm feeling aventurous👍 I love these products. I highly recommend. Unbelievablle👩🦰doing my roots 4 applications then doing my whole head works out great for me keeps its shiny and healthy. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Covers graysThis is the best hair color I have ever used and so worth the money. It covers my grays to perfection! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Quite satisfied!The color looks good on me. The ability to send a picture of myself as well as describing the color I wanted was very useful. The instructions are clear and work well. I like that I can adjust the color, though I haven’t had to do so. Would only ask that plastic packaging inside the box be eliminated since we can’t recycle that kind of plastic anymore. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |