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Color Set
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67 726 Avis clients vérifiés |
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What did you change??I’m not sure what has changed, but ever since you thickened you’re hair color, the color is not as vibrant, my hair feels damaged and the grey at my temples started showing after five washes...FIVE! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Excellent colour selection process and customer serviceI used to get my hair coloured in-salon but Covid-19 made me look for home colour kits. E-Salon’s advert popped up and I was hooked. A sensible way to choose a colour based on my current colour, hair type and natural shade. Any questions were answered and advised on by Tamara, who pointed me in the right direction. The first kit is complete with necessary accessories and others can be added. Which I did. The instructions are clear, and complete with a sticky label to put them up on your mirror or wall. The results are excellent, even though I say it myself (as do my friends). I’m back at the salon now, but only for cuts - not colour! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Chocolate brown hairFor months I have been trying to get the perfect chocolate brown colour but it always came out too dark or too red. I ordered from Esalon and the colour was perfect! I have asked for more mahogany tones for my next colour but other than that my hair looks really good. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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DissatisfiedI’ve used my custom colour twice now and both times I still had grey hair showing and the colour washed out quickly even though I wash my hair every 2nd-3rd day using special shampoo/conditioner for coloured hair. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsElaine - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Do the strand test first!!!Like so many I decided to try and color my hair during covid salon closures. Escalon is excellent if you have a darker color than your natural or want to match your natural to cover grays. Unfortunately, I wanted to lighten my natural a lot because I have heavy blonde highlights— this is just not a realistic expectation with at home color. I cannot stress enough DO THE STRAND TEST FIRST... if you don’t like the shade, they are more than happy to send you out something different. The customer service is excellent. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Great productI loved the product It just didn’t cover all my gray hair but the color was exactly the one I wanted. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Still have graysWhile the color is beautiful, my grays aren't completely colored even if I leave the color in for over 30 minutes. Also difficult to get even color throughout even if I feel that I have distributed the color evenly. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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good grey coverage for about 3 weekswould like 4 week coverage of grey sideburns 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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My esalon experienceThe product did not work good for me. Forget about ever talking to customer care about it too. You always get voicemail, and they only email you back, try to discuss your color through email, doesn’t work. I tried to to change tone not color, their response was to go darker, it was dark enough 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsLaurie- We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
didn't work for meNot for me as it didn't cover my grey hairs :( Read amazing reviews and was excited to use it but got so disappointed after using - no grey and root coverage, left a weird red/brown tint 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsTripti P. - Thank you for reaching out to us here at eSalon! We are so sorry to hear that you were not pleased with the grey coverage. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |