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Color Set
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67 726 Avis clients vérifiés |
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Color didn't lastI colored my hair on 8/3/2020, today 8/17/20 my roots are visibly noticeable. I believe I did say I was 90% gray with short hair in the survey I stated I needed coverage for atleast 2 months. After I put the color on I was very pleased with the saturation. But it faded fast and I haven't washed my hair. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsSharon - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
I don’t like it at allGrays not covered, quality is low. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsElena - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
terrible scalp reaction!redness, itching and scaling! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsHi Olga - We're so sorry to know you may have experienced an allergic reaction. We have reached out to you via email with more details on next steps and how we can help get this resolved for you. In the future, we recommend performing a skin allergy test 48 hours before each hair color application. Instructions for the skin allergy test are included in our Product Safety & Usage guide with every hair color order. On behalf of the eSalon Family, we wish you a quick recovery. |
Did not cover greyI was disappointed with this, today I re-done my roots left in for 35 minutes and after I dried my hair I seen this did not cover the greys in front . 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsLisa - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Didn’t even last a monthDidn’t last at all! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsElizabeth - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Muy buenoExcelente servicio al Cliente, tenia muchas sudas y ellos me ayudaron llego mi color perfecto 👌 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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ExelenteEs un perfecto y exelente tinte te da un lindo color y la verdad si tapa perfectamente las canas ,solo con el primero juego de tinte las tapo estoy muy contenta con usar este equipo de color para mi es exelente y por eso lo seguiré usando 👍😊❤ 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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Perfect shadeVery happy! Color came on time. Easy to use no bad smells! The color came out great! Shiny and covered all my gray! The team responded quickly to make sure that I was happy with the color and if I needed any adjustments made to next order! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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AwsomeI love the product! And think its awsome, Deffently will do it again. My color came out great too! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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This hair color is better than everI just used my new color that was shipped in July. I’ve been using this color for seven years. They changed a few things and it is better than its ever been. Applying the product is better. They changed the bottle and it’s not runny anymore. The shampoo is better. Years ago it was like this. I thought maybe now because my hair was longer the shampoo wasn’t enough so I always had to use my own. No, whatever this shampoo is it’s enough and it’s excellent, just like years ago. The color washes out really well. (At one point I had a big problem with this color not washing out and I almost stopped buying it. They gave me some tips that worked ok. But this is better!) There seems to be less of a strong chemical smell which is nice. And last but most important, the color is awesome. I have very long hair and I am all gray under this color and no one knows unless I tell them. So it’s always been good coverage. But this color is richer and shinier. I love it!! Also now I think you get one free every so often so that will be nice because the price went up two dollars. I am SO happy with this new product. Please don’t change anything!! I did not receive anything in exchange for this review. I think that’s important to know. I just woke up this morning and looked at the color and thought that I need to say something. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |