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Color Set
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67 726 Avis clients vérifiés |
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Trier selon : |
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Love the productThe product is top notch!! Left my hair smooth, shiny and in great condition. With that being said your website is hard to navigate!!! I want to add some highlights .....couldn’t figure out how to order it from your website or even reference your colored hair swatch chart ......wtf! I’m not a novice on the internet ...why so difficult?!?! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Did receive shipmentI called and was told it would be delayed due to air sole can. I was charged on my credit card 4 weeks ago. Where are the products I ordered ? 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Revision de mis pedidosI have not received any products, any package,any shipment, from e-Salon since march 2020. Please ship the September package and the product ordered a few days ago as soon as possible. Thank you very much. Edda Vila 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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No matchI did not match the last color I was givin 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsRobin - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
MessIt was runny and made my hair stiff 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsDonna - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
ColorEl color no quedó como esperaba. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsMaria- Lamentamos mucho que se sintiera decepcionado por los resultados de su aplicación de color. Nuestra Garantía eSalon Color Happiness es algo que siempre respaldamos, y trabajaremos contigo para alcanzar tus objetivos de color de cabello. ¡Esté atento a un correo electrónico nuestro para sus próximos pasos! Realmente apreciamos sus comentarios. |
Not enough productI have super thick hair and I’m running out of product and having to water down to cover. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsValerie - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
First time purchaseOrdered the kit to highlight my hair, mixed colour as directed, left colour on for time specified, used the shampoo and conditioner as provided. The result - I could hardly tell I put colour on it and my hair felt like straw! Won't be using again. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsCaroline C. - Thank you for taking the time to share your feedback with us. We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
My custom color was perfect the first 2 times they sent it.My custom color was perfect the first 2 times they sent it. This last time, however, the red was really bright-- too bright. Next time, I won't leave it on as long as they say. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsJane - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Gray coverageThe gray coverage did not last long at all. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsKendra - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |