67 726 Avis clients vérifiés |
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Fantastic product!This colour is not only salon worthy but has also saved me a pretty penny! Easy to follow instructions, efficient service with great results. The only reason I didn’t give 4 stars was because the colour fades pretty rapidly (although I still love the faded colour) possibly because it’s the summer? 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Wirklich wie im Salon!Tolle Farbe und sie hält und fällt nicht nach ein paar Wäschen wieder raus! Selbst meine Friseurin ist beeindruckt, meint aber, sie wird diesen Tipp nicht an ihre anderen Kundinnen weitergeben😉 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Roots remainMy daughter dyed my hair for me Twice with your product and followed the directions to a T. my roots did not take any of your dye that is why I canceled my program with you. My daughter has been dying my hair for over 10 years with no problem using cheap hair dye from Walmart. Please take me off your mailing list 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsValerie - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Not worth the money for meDidn't take out the ginger even after having the colour adjusted and the colour that did take washed out after 3 washes 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsKymberly W. - Thank you for reaching out to us here at eSalon! We’re so sorry to hear that you felt the color was not the shade you expected and did not cover to the extent you needed it to. We also apologize for any inconvenience caused during the application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Color is not as dark as I had hopedThe color was easy to apply, kit was great, and instructions were clear. However, I had hoped for a darker color/coverage (medium brown) over my old blonde balayage. The final product is still a dark blonde. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsFabiana- We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Not the color I wanted.The process and product I have no issues with. However the color I chose was not what I got. I was advised that the color I chose was to dark and that I should start lower and build up. Well that wasn't the best idea because I ended up with red hair. Here is hoping that the next attempt is actually what I want. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsJanelle- We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
TerribleI’m not leaving the house until I can get this fixed. I sent in pictures and chose a dark brown red copper hair color on my dark brown hair. I explained it as a dark burgundy... my roots are blonde copper and my ends are about 15 different other colors. My hair doesn’t even look healthy. I would love to put the before and afters... 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsKatrinna- We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Awful colorNot even close to what I ordered 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsBrian- We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Not happyI’ve been trying to change my hair color and can’t. The last color kit turned my hair orange. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsApril - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Color doesnt lastColor only covers greys for a few days. Then turned lighter agins. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsAmber - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |