67 726 Avis clients vérifiés |
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Not enough productThere wasn't enough product to cover all my hair. Other than that what I could get done looks great. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsTaylor - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Leider nicht überzeugt.Der Ansatz (hoher WeissAnteil- vorher angegeben) hat die Farbe nicht wirklich angenommen. Es erfolgt ein (unerwünschter- auch vorher kommunizierter) warmer Ton. Das Set an sich ist super zusammengestellt, aber das Ergebnis ist unzufriedenstellend. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsMarlene M. - Vielen Dank für die Kontaktaufnahme! Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Wir nehmen unsere eSalon Farbzufriedenheitsgarantie sehr ernst, daher möchten wir zusammen mit Ihnen an einer Lösung arbeiten, sodass Ihr Haar fantastisch aussieht. Bitte halten Sie Ausschau nach einer weiteren E-Mail. Wir werden uns bald mit Ihnen in Verbindung setzen, um es wiedergutzumachen! |
Not satisfiedMy hair turns dark which I didn’t like it my roots covers good but its dark colour my colour was better which I had it before not at all happy 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsChhavi - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Aweful.Do not make one order as you will continue to receive product you already said that you do not want!!! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsGracy- We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Still pretty copperyThe color seems the same as the one before it. I still have the copper. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsCourtney- We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Our Color Experts have been in contact with you via email and will be happy to assist in this process. |
Satisfied CustomerLoved the color. Covered gray well. No lingering odor. Easy to follow instructions. Appreciated tips. Color is lasting well. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Perfect MatchI'm very pleased with your product it matches perfectly with my Hi lites. I receive lots of complements from my hair dresser this is a plus.vthank you for coming into my life and making me beautiful. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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gute ResultateDie Farbe hält auch bei von Natur aus Rothaarigen erstaunlich gut. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Best hair dye and kitI love how this kit is put together so simple and fun! The color is amazing and left my hair so smooth and shiny. I got the weekly retreat hair mask with this kit and it is by far my favorite hair mask. My hair feels like I had an expensive treatment done! And customer service is beyond nice! I didn’t like how dark the roots color turned out so they adjusted it and gave me a credit for a free kit. I will be a esalon customer for life! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Great coverageMy custom color set came in a great little box.....it’s all about the packaging you know. Wonderful experience with the color, nice extras, skin protection and dye remover. The color was exactly what I was looking for . It’s been over a month and it still looks great. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |