67 726 Avis clients vérifiés |
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Esta coolme gusta mucho, sin embargo mi canas aparecen muy rápido 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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hair colorgot another brand just like the tint theirs takes longer to process But just atad too dark 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Red hairNice colour, would of like it redder. Did actual moisturise my hair better. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Great ProductThe only reason I'm giving it 4 stars and not 5 is that I have short hair and really don't need 20oz. Wish they had a 10oz option (or a kit with two 10oz options. I struggled to get the gloves on as well as they were very tight. I do like that 2 sets of gloves and very detailed instructions are provided. Also like the "mist" bottle provided for in-between colorings (although I haven't used it yet). 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Too dark I wanted lighterI want to lighter color that is so dark! :( 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Ungewollter RotstichIch hatte extra darauf hingewiesen, dass ich keinen Rotstich in meinem dunkelblond möchte, sondern einen Aschton. Das Ergebnis sah aus als hätte ich die Farbe Rotbraun bestellt. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsMarA - Vielen Dank für die Kontaktaufnahme! Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Wir nehmen unsere eSalon Farbzufriedenheitsgarantie sehr ernst, daher möchten wir zusammen mit Ihnen an einer Lösung arbeiten, sodass Ihr Haar fantastisch aussieht. Bitte halten Sie Ausschau nach einer weiteren E-Mail. Wir werden uns bald mit Ihnen in Verbindung setzen, um es wiedergutzumachen! |
Cancel subscriptionI wish to cancel my subscription 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsHelen C. - We appreciate you reaching out to us here at eSalon! We are so sorry to hear that you will be leaving us. Our Customer satisfaction is something we take seriously. Please keep an eye out for an email from us shortly. Thanks so much for giving us a try, and we hope to have you back soon. |
looked like bozoa ridiculous red. grays came out orange; rest was like bozo on steroids. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsMaria- We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Good Color -First time to receive Root and Ends colorThe root color is the color I wanted all of my hair. So the ends color being lighter is still lighter than the roots, but turned out good. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsHeather- Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
Didn’t cover greyGood color, but it didn’t cover grey 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsClaudia- We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |