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Color Set
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67 726 Avis clients vérifiés |
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I can't see myself going back to the salonInitial color was too light, but I sent in my feedback and I'm really liking how the new color is turning out. I like having it shipped so I won't forget to to purchase it. The classic shampoo & conditioner provided makes my hair really shiny. My boyfriend helps with the back so the only one pair of gloves (due to COVID) is a little tough to deal with, but otherwise great experience. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Exceeded expectations!I really liked the color. However, I really love how the color has since faded away over time. My hair has held the color for a long time despite being in the lake from time to time over the summer. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Love it!I used the formula sent to me. I love the color. I had one issue. The final step was overwhelmingly noxious of ammonia. I suggest you do this with the shower curtain open a little and before turning on the shower because I was really overwhelmed with the ammonia. Otherwise, the poor is perfect for me and brought out my natural skin tones and eye color. Thank you. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Good productI like it but I keep having trouble with getting my whites to fully cover. I don’t have much white hair it is at the front of my face and that is the area I have trouble fully covering. I tried more time and they adjusted the color but still have trouble. Otherwise, I like the color and the fact that it doesn’t stain much. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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GrayI loved everything except the gray came in very soon. Within the first week. So thats been disappointing as it continued to show more as the days go on. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Fabulous Product.I still don’t like doing my own hair but to get this perfect mix I will continue to purchase and color at home. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Changes in the boxI am not happy with the new shampoo and conditioner and especially no happy with less product. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Love the color, free shipping drawbackI have always loved the Esalon experience. I can custom color my hair while cleaning up my home and without finding childcare. However recently they have brought up the free shipping requirement. This is making me consider another service. The other products in past I have added to get 5 dollars more to my minimum. But now would be $15 dollars to add and I don't desire the extra unnecessary products esp when they are in unfriendly pastic bottles. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Color washed out after four days.Colored my hair four days ago and the color is washing out. Sad, not a happy camper for the price of the color. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsJean- We apologize that your color results faded faster than you were expecting. While this isn’t typical of our Color, we may have a simple solution for you. Our Color Happiness Guarantee ensures that we get your color just right! In order to do just that, we have reached out to you via email to discuss this a bit further. We hope to work with you to provide a solution that better suits your needs. We appreciate your feedback! |
Good presentation and personalised but not great coverageI have had 3 orders and although I am very happy with the delivery being on time and the ease of the re-orders and the presentation and set out is extremely easy to use as well as the personalisation. However, I found that my grey coverage has been poor. My greys would show up again extremely quickly compared to other salon brands I have used in the past where the colour does not start to show for at least 1 month and barely, with this the greys show up again after a few shampoo washes and it should be permanent. Others may have had more luck but unfortunately I have not been with the colour. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsToothfairy - Thank you for your feedback. We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |