67 740 Avis clients vérifiés |
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Not for me, too lightToo light almost white! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsStephanie- We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Items missing.I only recently opened this box as I’ve been in quarantine. When I did, there was only 1 pair of gloves instead of 2. There was no shampoo or conditioner. For what I am paying I don’t feel this is acceptable. I like the color itself but it’s not too much different from my last brand. I’ve cancelled my subscription. Thank you. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsMaria- We’re truly sorry that our color kit did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Turned my hair yellow/orangeTurned my hair yellow and orange. It’s definitely not ash. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsMadeline- We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
NOT IMPRESSEDstill have not received my hair colour, however the company has already tried to bill me for a subsequent order. Would kindly like to try the first order in order to ensure I would like a second!!!!!!!!!!! This is BS considering the timeline. Broaching on 2 months... honeslty! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsLisa- We’re truly sorry that our color has yet to arrive. We take our clients' feedback to heart and continue to improve our products each and every day. We have reached out to you via email to see what we can do about remedying this situation, per our Satisfaction Guarantee. We hope to continue helping you find hair perfection! Keep an eye on your inbox for more details. |
Color not strong enough this timeHello. This time the color touch up was not strong. It is only week and a half in and I can see the grey again. It's not new growth. After a wash it's like it washed off. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsTina- We apologize that your color results faded faster than you were expecting. While this isn’t typical of our Color, we may have a simple solution for you. Our Color Happiness Guarantee ensures that we get your color just right! In order to do just that, we have reached out to you via email to discuss this a bit further. We hope to work with you to provide a solution that better suits your needs. We appreciate your feedback! |
amazing hairdyeloved it!!! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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FabSo glad i decided to try Esalon colour is fab..Thank you Daisy x 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Great color!Love my hair color! Its easy to apply and covers my grey. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Great!I like this hair color, there's been a few changes that I have requested to update my current hair color, and so far no issues, I'm hoping to soon have the color I envision 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Fantastic!This formula for extra gray coverage was fantastic! It seemed to be a lot creamier than prior orders. No drips and it covered wonderfully. Very pleased! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |