|
Color Set
|
67 695 Avis clients vérifiés |
|
Trier selon : |
|
Deckt die grauen Haare nicht abDeckt die grauen Haare nicht ab, Gebrauchsanweisung wurde befolgt. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsEs tut mir sehr leid zu hören, dass Sie mit Ihrer Grauabdeckung unzufrieden waren. Wir nehmen unsere Zufriedenheitsgarantie sehr ernst. Gern würden wir es wiedergutmachen und unser talentiertes Team von Coloristen stehen gern zur Verfügung zu helfen. Schreiben Sie uns bitte eine kurze E-Mail an [email protected] und wir helfen Ihnen weiter! |
Hola lamentablemente no me ha llegadoEl producto de Julio 1 no me ha llegado supuestamente llego el dia 7 y he ido todos los dias a checar la recepción y no hay nada ya les mande mensaje al UPS y no he tenido respuesta 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
Easy to usePretty easy to use, contained everything I needed to to hair color at home. Color was a bit darker than I was hoping for but did cover gray. Unsure if I want to try again. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsJill -Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. |
Hair dye reviewUsed today and was not not happy with the end result it made my hair feel dry and brittle and also itchy 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsSharon F. - Thank you for taking the time to share your feedback with us. We are so sorry for the discomfort during your hair colour application and that the hair colour didn't meet your expectations. We have reached out to you via email to better assist you with this matter. Please keep an eye on your inbox for more details. |
Not as light as I wantedI wanted my hair to come out a little lighter like the last time I colored my hair. The color is nice but it's way darker than what I was expecting 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsCourtney- Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Deckt gutDie Farbe deckt gut, leider habe ich nach 1,5 Wochen wieder einen grauen Ansatz. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
Disappointed in the colourI’m disappointed with the colour, but that is my fault as I chose wrong, now redone the choice and hopeful for a much better result 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsJacqueline- We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
Seem to also be too darkTerrible always way to dark 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsHello Shirley, We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Fade awayAlthough I was hopeful of this product the initial colour was ok...not as ritch or vibrant as I had requested. It did cover my grey but the colour has faded really quickly after only a couple of washes with high end shampoo (no sulphates etc) I won't be purchasing again 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsSally B. - Thank you for your feedback! We're so sorry to hear that you're experiencing fading issues with your hair colour. We want to work with you and have your hair looking is very best. We have reached out to you via email to remedy this situation. Please keep an eye on your inbox for more details. |
Review for customer experienceI must say that their customer support is beyond amazing. I've contacted customer support for color inquiries, billing matters and just recently a canceled shipment via Amazon. They get right to it. They are sweet, understanding and efficient. Thank you, Esalon customer support!! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |