67 740 Avis clients vérifiés |
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ColorExcellent mix for my hair. Love the color. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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ColorTamara M. Did an awesome job with the color I love it! Thank You Tamara! N I love ESalon! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Kupfer FarbeDie Farbe kam meinen Vorstellungen schon sehr nah, ich hätte diese noch krasser in Kupfer gehabt, Das einzige Negative ist, die Farbe stinkt extrem. Sonst habe ich nichts negative zu beanstanden. Ich freue mich auf meine nächste Lieferung, die hoffentlich bald kommt. Ganz liebe Grüße und herzlichen Dank im Voraus. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsSimone B. - Vielen Dank für die Kontaktaufnahme! Wir bei eSalon sind stets bemüht, die bestmöglichen Produkte für unsere Kunden zu entwickeln. Wir freuen uns über Ihr Feedback und sind dankbar über jede Rückmeldung. Wir haben Ihnen bereits eine E-Mail zukommen lassen, um diese Angelegenheit weiter zu besprechen und herauszufinden, wie wir die Situation klären können. Bitte behalten Sie Ihren Posteingang im Auge. |
Too Red, After Coloring.It's Already started to lighten up A Lot. I Like The Color, But I'd Love Highlights too.🥰 Is Their a Way, While Coloring my hair, I could get More Blonde Highlights mixed with the a New Color? Just Love Lighter Color's, Because I know the Gray won't show up that fast. Thank You. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsMary - We're so happy to hear that you're enjoying your Made For You Custom Color! We truly value your feedback and look forward to hearing from you again in the future. |
Great match!I’ve been going to salons for at least 30 years for my hair color. I’m a redhead and while I have loved some of the salon outcomes, others were not so good. During this pandemic my gray really came out so I had read about eSalon and decided to give it a try. I sent them a picture of my hair color from one of my “good” outcomes at a salon. I was so impressed with all the tools, instructions and the sample shampoo and conditioner that I received from eSalon. Well not only did the color come out beautiful and covered my gray, the roots were not a different color as had been my experience so many times. This is my second time using my eSalon color which I had them tweak a little and it was perfect! I may never visit a salon again for color - just haircuts and manicure/pedicure! I highly recommend eSalon👍! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Great product and company!!The ordering process was very easy and they had a great first time deal. The coloring really started to show after a few days. My hair is dark so there wasn't too much of a difference. Unfortunately, I was allergic to the product and had to discontinue my subscription. When I called to cancel, the woman I spoke with was super helpful and when I mentioned that I had a reaction she issued a refund. She also directed to me to the ingredient list for future reference and if they can assist with giving my doctor information to just contact them. I would highly recommend trying them not just for the product but for the service as well. One of the best customer service calls ever! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Perfect color matchMy color match leaves my hair shiny. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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The color was near perfect!I still need to use the purple shampoo to remove the brassy tones, but I just love the color otherwise! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Muy bienSi me gusto y quiero que poco a poco me lo vallan aclarando cómo les dije para no tenerlo tan negro lo quiero castaño obcuro o claro 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Promises broken and color exceptionally lacklusterWhen signing up for the service, I took a substantial amount of time to take the color quiz, upload photos and carefully choose a color based upon years of experience coloring my own hair and my personal preferences. A few days later, a color "specialist" called me to say that the color I had chosen would probably not work for me based on the photos I uploaded and suggested another. After speaking for awhile about what I specifically DID NOT want (brassy, yellowish, one dimensional color), I took her suggestion on another color. The package took a full two weeks to arrive. Even as someone who has colored my own hair for 10+ years, I found the instructions to be very sparse and generic. Additionally, my kit only included one set of gloves (instead of the two sets required) that were too small to use. One glove broke as I tried to squeeze my hand inside. Once my color processed, guess what i got? Yep, you guessed it - Brassy, Yellowish, single tone. I regret ever giving eSalon a shot. Honestly, I get better results from the Walmart brands. 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsBethany - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. |