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Color Set
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67 695 Avis clients vérifiés |
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Love my new hair color!I asked for my hair color to be a slightly lighter color/tone. Well, I just colored my hair and I absolutely love the new color! You are the best! Thank you! 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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Amazing hair dyeIt was great color and quality. Thank you 3 sur 3 personnes ont trouvé cet avis utile. Et vous ? |
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Nicht angefragte Bestellung/AbboIhre "zwangsweise" Nachlieferung habe ich erhalten und das Abbo ist gut versteckt. Was soll ich nach der kurzen Zeit damit? Wenn ich Farbe brauche bestelle ich selber. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsSimone - Vielen Dank, dass Sie sich die Zeit genommen haben, Ihr Feedback mit uns zu teilen. Wenn Sie eine Bestellung über ein eSalon Aktionsangebot aufgeben, werden während des Bestellvorgangs Informationen zu unserem wiederkehrenden Color Plan angezeigt. Für Kundinnen und Kunden, die keine automatischen Lieferungen wünschen, bieten wir auch die Möglichkeit einer einmaligen Bestellung an. Unser Color Plan beinhaltet 20 % Rabatt auf jede Bestellung. Wir verstehen jedoch, dass dieses Modell nicht für jeden passend ist. Wir haben Ihnen bereits eine E Mail geschickt, um Ihre Erfahrung zu besprechen und gemeinsam eine Lösung für die Situation zu finden. Bitte werfen Sie einen Blick in Ihr Postfach. Wir helfen Ihnen gerne weiter. |
Terrible ordering siteThis site will not let you close your account or remove your credit card information. Even after years of not ordering Someone tried to get into my account and I changed the password and tried to remove my personal information or close the account and it would not allow me to do that. ...so it does not matter to me if the product was good or not as the ordering site is obviously not secure . B m b 2 sur 2 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsBonnie - We truly apologize that you had trouble removing your information. We have reached out to you via email about remedying this situation. We value every client, and look forward to providing you with a product that will better suit your needs. Keep an eye on your inbox for more details. |
Not what I was expectingPackaging is beautiful, not happy with the colour at all not what I asked for still have the red/copper tones now more than before. 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsShake U.- We're so sorry to hear that your color wasn't what you were hoping for. We want you to love your results, and we're here to help make things right. One of our team members will be reaching out by email shortly with the next steps. Thank you for sharing your experience with us—we truly appreciate your feedback. |
Barely changed colour of my hairI have tried these products twice now and apparently the 2nd time they changed the colour of the formula to be lighter (as requested by me) but again, it’s barely changed the colour of my hair. I wanted to go light brown and it’s nowhere near. Disappointed with these products ! 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsCharlotte B.-Thank you very much for your feedback!! We're so sorry to hear that you were disappointed with your color results, especially after trying it a second time. We’d love the opportunity to help make this right and work with you toward the shade you were looking for. Please keep an eye out for an email from one of our team members with the next steps. |
Consistently Stunning!I have been using eSalon Custom Color for a little under a year. The color payoff is amazing, the instructions are easy to understand, and the product speaks for itself. Additionally, it is easy to adjust your color from one shipment to the next. I appreciate the wonderful customer service when making adjustments. I prefer putting in the time at home to color my hair rather than spending hours in a salon chair. 2 sur 2 personnes ont trouvé cet avis utile. Et vous ? |
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ZufriedenEs ist super 2 sur 2 personnes ont trouvé cet avis utile. Et vous ? |
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Not sure what happenedbut I did not get the color I asked for... 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsLisa - We’re so sorry to hear that you were disappointed by the results of your last color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
The best root touch up systemSo far hands down the best root touch for more than one reason; coverage lasted did not fade & kit came with all that was needed for the root touch-up. Best color product yet out of many others. 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |