67 610 Avis clients vérifiés |
|
Trier selon : |
|
Good coverage but colour not at all like expectedThe hair dye covered my grey hairs well and evenly so coverage is good. However, I am very cool toned and ordered ‘Ash’ brown. I was expecting a shade of brown that was ashy (bear in mind my own hair tone has no warmth at all so didn’t warm up the colour in any way). My hair turned out super auburn/orangey which is not at all what I hoped for so overall, I am disappointed 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsEsther M. - Thank you for your feedback! We're so sorry to hear that your hair colour didn't completely meet your expectations. We want to work with you and have your hair looking is very best. We have reached out to you via email to remedy this situation. Please keep an eye on your inbox for more details. |
Glossy silky hairUsed this for the 1st time last week and although I needed two as I have thick midlength hair, the coverage was amazing 1 sur 2 personnes ont trouvé cet avis utile. Et vous ? |
|
Keine GrauabdeckungDie Farbe ist schön aber die grauen Haare sind nicht abgedeckt. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsMarina - Es tut uns leid zu hören, dass Sie mit der Grauabdeckung Ihrer letzten Farbanwendung enttäuscht waren. Ihre Ergebnisse sind uns wichtig, und wir nehmen unsere Color Happiness Garantie sehr ernst. Bitte achten Sie auf eine E-Mail von unseren Farbspezialisten, damit wir das Problem schnell für Sie lösen können. Wir wissen Ihr Feedback sehr zu schätzen und auch die Möglichkeit, es für Sie in Ordnung zu bringen! |
Not what i wantedCant seem to get the colour im asking for have tried contacting the colourist, cancelling my subscription and placing fresh order but nooe not happening 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsNanette G. - We're so sorry to hear that your hair colour doesn't meet your expectations. Your colourist will work with you to meet your hair colour goals. Please keep your eye out for an email from us shortly for your next steps! We truly appreciate your feedback. |
Personalize Hair Color Is A HitI love it when your hair colorist nails the requested color and all of your friends say - I LOVE your hair! 1 sur 2 personnes ont trouvé cet avis utile. Et vous ? |
|
Super FarbeSchöne leuchtende Farbe, gut zu verarbeiten 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
Great productLove the color it was perfect 1 sur 2 personnes ont trouvé cet avis utile. Et vous ? |
|
Poor grey coverageI am disappointed with this brand. That product did not cover my grey hair and after a week a colour was gone completely. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsI'm so sorry to hear you were unhappy with your grey coverage. We take our satisfaction guarantee very seriously. We'd love to make it right, and our talented team of colorists is here to help. Please send us a quick email to [email protected] and we'll help you out! |
It's perfect!My hair always feels so nice and silky. The color is always spot on. They send everything i need to keep my color fresh. 5 sur 5 personnes ont trouvé cet avis utile. Et vous ? |
|
My color is awesomeI’ve been using ESalon for over 5 years. They’ve definitely helped with grey coverage. They adjust my color when I want but also give good advice on how the adjustment should be done. I trust them! 2 sur 2 personnes ont trouvé cet avis utile. Et vous ? |