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Color Set
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67 740 Avis clients vérifiés |
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Strong smellI found it a little harsh smelling like ammonia 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsDawn - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. |
Great ProductI love the color. They actually take the red tones out of my hair!! Just a wee bit pricey . 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsMelissa - We appreciate your feedback! We're glad to know you loved the Hair Color and hope you consider us in the future! |
Very impressedI put off colouring my hair during lockdown but the greys became too much, I was really impressed with the colour match to my existing colour, and the grey coverage. I'm now 4 weeks post colouring and only my new regrowth is showing (ie the colour hasn't faded anywhere else). I found the smell very strong (ammonia) which was a little shock after salon hair dyes, The application was very easy and instructions and video were clear. I've only rated down one star due to the strong smell. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsNicola- Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
Shipping a ProblemColor never arrived. Called customer Service and order was resent. Order still has not arrived. Replacement color shipped 1st class USPS..... still waiting. Priority mail ,UPS or Fed Ex must be a problem but company does not care. Its been 2 weeks without color and a replacement is sent 1st class?? Going to go back to hairdresser or even drugstore is easier...... 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsKathy - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Issue with tiered color, grey coverage.Sadly, greys are not totally covered and look sort of sparkly and orangy near my hairline. I love the concept of salon coloring at home, and I take some responsibility for my lack of experience and skill with hair color application, but I am evaluating if the product is right for me. 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsHeidi - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
VerarscherIst ein verarscha seit ich hab nur 1 mal was bestellt und die hab von mein konto 3 mal geld gebuch voll verarsche seit ist das 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsRomana K. - Vielen Dank für Ihre Kontaktaufnahme! Mit eSalon haben Sie viele Möglichkeiten. Wenn Sie eine Bestellung über eine Rabattaktion aufgeben, werden Ihnen während des Bezahlvorgangs Informationen zu unserem wiederkehrenden Versand angezeigt. Sie können aber auch Einzelbestellungen aufgeben – ganz ohne Bindung. Der Vorteil eines Farb-Abos besteht allerdings darin, dass Sie bei jeder Bestellung 20% sparen. Das ist ein großer Vorteil für viele Kunden, die Ihr Haar öfter färben. Außerdem haben Sie die Möglichkeit, das Abo jederzeit zu kündigen. Wir haben Ihnen bereits eine E-Mail zukommen lassen, um diese Angelegenheit weiter zu besprechen und herauszufinden, wie wir Ihnen behilflich sein können. Bitte behalten Sie Ihren Posteingang im Auge. |
Even brassier and oranger than the first time.Too red, looks orangish. not for me. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsBrittany - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Items missingMy shipment didn't include shampoo &conditioner or a brush. Also, please consider using a different shipping service for Canadian orders. My last shipment never arrived and this one took almost a month to reach me. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsAlison - Thank you for your feedback! We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
No he recibido mi producto y lo necesto lo mas pronto posibleProducto no recibido 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsHola, Silvia: Gracias por escribirnos. Sentimos que no hayas recibido tu color personalizado. Estaremos encantados de poder revisar lo ocurrido y darte una solución. Por favor, revisa tus emails te acabamos de escribir. |
Too lightThis is my 2nd round using eSalon but my color keeps getting lighter? I’ve requested it be toned down darker, so hopefully this round will be better. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsDonna - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |