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Color Set
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67 740 Avis clients vérifiés |
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PrettyThe color was pretty but didn't cover the gray 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Great productVery cute packaging, clean and easy to follow directions. Shipping takes too long. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Cancellation RequestCancel all future orders very unhappy with your customer service Youwaited too long to send out my corrected color. Do no send any more products 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Help with normalcyOne Step Closer to normalcy in dealing with the China virus 0 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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Leider nicht passendLeider war die Farbe auch nach Anpassung überhaupt nicht anders als vor der Anpassung. Laut Angabe wurde die Rezeptur zwar geändert, gezeigt hat sich das an meinen Haaren nicht. Ich hatte mir mehr versprochen. Deshalb gehe ich doch lieber wieder zum Friseur. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsMarita G. - Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Ihre Zufriedenheit steht für uns an erster Stelle. Das garantieren wir. Gern möchten wir zusammen mit Ihnen an einer Lösung arbeiten und so Ihre Farbwünsche zu 100% zu erfüllen. Unsere Farbexperten werden sich mit Ihnen per E-Mail in Verbindung setzen und helfen Ihnen gern. |
NIce colourNice Color but just didn't Lighten my Roots enough to match my Ends , however Lovely product and definitely worth giving this company a try as I understand you cant get it right for everybody 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsGina C. - Thank you for your feedback. We’re so sorry to hear that you were unhappy with the results of your custom hair color. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Good product bad custom Colorlight brown ended up as darkest brown 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsAlison - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Shipped twice and never received.Product was shipped twice and never received. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsCarri - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
never getting it rightthey never give me the color i ask for - my requests are ignored 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsErin - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Just okIt seems darker than last time and once again more brown than red. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsKimberly - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |