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Roots are pink nowI told before ordering I don't want orange ginger tones but this is exactly what I've actually got. My hair roots are even pink. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsNijole - We’re sorry to hear that you were unhappy with the results of your custom color. All eSalon orders are backed by our Color Happiness Guarantee, and we would love to send you a reformulated color designed to better suit your needs! We have reached out to you via email with next steps so that our Licensed Colorists can work on a color closer to what you desired. We appreciate you reaching out to us and giving us the chance to get it right. Happy Coloring! |
Great alternative to the Salon!I hate to admit it because I love my stylist, but the shelter in place forced me to seek at-home alternatives to the salon. I was super impressed with the color and how long it lasted. I will definitely keep using this! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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I'm very satisfied!I have never ventured to color my own hair, and approached this project with trepidation. Salons were all closed, and my roots were getting more and more mousy. When I ordered this there was no understanding of when salons here in the East would reopen safely. It took me over two weeks after the arrival of the kit to gather enough courage to give it a go, and I am pleasantly surprised. I will order again, especially since, although opening this coming week, I do not feel comfortable going to a salon given current state of the pandemic. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Medium brown hair colourOh my fabulous product better than my hairdresser and much more natural....okay it stinks on application but then that’s it and where as before I’ve smelt the after undertones of bleach you get no lingering odours from this product...eagerly waiting for next next treatment to arrive now 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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ColorHair becoming lighter with each touch up. Color may be a little light for me. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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So far I love it.Such a beautiful rich color. Tends to fade alot quicker than expected. I have to keep it on for a full hour and then it lasts a little longer. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Amazing customer serviceMy eSalon box got sent back twice at no fault of their own. I was having issues with my post office and so the first time it happened I called them to let them know and before even waiting for the shipment to return they sent out a new 1. When the second shipment got returned I was going through a busy week didn't have time to call so they reached out to me and let me know that my shipment was returned again. no questions asked they resent my shipment for the third time. Luckily by that time USPS had learn to do their job and I received my package. The package basically was two hair dyes because I have long hair. one for my roots and one for the rest of my hair. this was astonishing to me cuz did I mention I only paid $10. The hair color didn't come out quite like I had thought it would but I also hurried up and rushed through the Styling quiz section so again no fault of eSalon. Anytime anybody asks me if I dyed my hair I am sending them to your company you guys rock. Just so I don't sound like I'm sponsored, I do wish the packets of the shampoo and conditioner were a bit bigger. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Gute DeckkraftProdukt und Farbe soweit gut. Allerdings ist die Coloration sehr geruchsintensiv und nur für die Ansatzfärbung war es viel zu viel Produkt. 1/10 des Produktes wäre ausreichend gewesen. Musste leider ganz viel hinterher entsorgen :( 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Color perfectoEl color me encanto pero ! Me dio mucha comenzon el cuero cabelludo por muchos días caía 2 semanas creo que algo me causo alergia ! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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my hair colorI liked my hair color. I have requested a little more red in my next hair color, however. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |