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Color Set
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67 740 Avis clients vérifiés |
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I like the productBut the color is darker than I would like. I recorded but didn't get opportunity to try a different color. This shade is too dark. Left a note for the colourist but actually want to select a new shade that may work better for me. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsAnne - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Uneven colourOrdered this product with high hopes based on the reviews id seen. It arrived in lovely packaging with my name on the colour bottles. Everything i needed from gloves to stain removal wipes. Was a bit apprehensive as apart from going red once I've been blonde for years. Followed the instruction to the letter. My hair is still 2 colours with long roots. Only difference is its darker. I decided on this shade as i was told it was the only way to get an even all over colour. I messaged twice on my account page to question this. Still no reply. Guess ill just have to keep walking around looking like this :( Should of waited for my salon to open up again at least i would still be blonde! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsAnnmarie - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
UnhappyThe color was OK, although I thought it would be more dimensional. But it didn't cover the gray! That's the whole point of me coloring my hair is to cover the gray and it didn't. I still have to do everything if I missed a spot after coloring my hair! This is not worth the money if it doesn't cover my gray hair. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsShannon - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
It was darker than like brown.It just came out too dark. I will cancel my subscription 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsJanis - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
wrong colorAs previously stated by me, I have a lot of grays. They are stubborn and will not take a light color. Therefore they did not work and am canceling any future order. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsWendy - We never like to hear that our customers are unhappy with their color, which is why we have a Color Happiness Guarantee! We have reached out to you via email so that one of our Licensed Colorists can further discuss your hair color needs and see how we can adjust our formulation to get you where you want to be! Thanks again for reaching out and giving us a chance to help you reach your color goals! |
Color wasnt right, the smell was too strongThe amonia in this smells a lot,and I asked for the color to be made lighter the second time and it still was very dark. Too expensive when you he to color long hair also. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsAnalin - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Custom Color SetAgain, the color is too dark brown. It colors well, but is too dark. Wanted more of an eggplant (shades of plum/dark purple). Unfortunately, will have to pay more and return to salon to get the right shade. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsCynthia - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
ExcellentDidn’t get to do my color until today....absolutely Love it the color is perfect ... covered all the roots And blended perfectly with the ends!! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Good ProductAll the things you need are in the kit (except extra gloves because of Covid 19) Good clear instructions. Color holds--doesn't fade. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Wow! It's stunning!!This is actually the color of red/auburn I was born with and I've never gotten that with any bottle of hair color before. I am beside myself it's so goregous. So glad you advertise on the digital New York Times or I would have never found you. Thank you from the bottom of my heart!! Eileen 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |