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Medium brown turned blackI struggled getting this shade even. Some areas feel like there isn't enough coverage and my ends are nearly black. My hair is really long right now. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsLaura - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Toll angepasstWas mich jedoch stört dass ich nicht 2 Sets meinerFarbegemeinsam kaufen kann. Mich stören die hohen Versandkosten die aucv beim Abo entstehen 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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I loved the colorneed to re-order this product 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Color is natural and lastsYou just need to work with colorist to tweak the color a few times nd also I leave the dye on longer than it says for better gray coverage. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Loved how easy it wasloved how easy it was to color and it has lasted just as long as it does if not longer than when I go to the salon! The only part I did not like is the root color came out to be a totally different color then the rest of my hair assuming because of my gray hair. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Wonderful rich colorThe color was really wonderful. Really rich dark brown color that I love. It just did not color my gray. I only have about 8 lol. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Removed the brassy tint!!Very satified! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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DisappointedI really wanted to like this. The ordering process was simple, the products arrived in a reasonable time and everything was packaged nicely. The directions were straightforward and simple. I truly expected everything to go smoothly. Unfortunately, the results were a disaster. I requested a dark blonde shade to even out my growing partial highlights and get rid of my roots. What I got instead was a bottle that said dark blonde but in reality turned my hair into a medium orangey brown! The color is awful and nowhere near the results I expected. I would have been better off using a box color. I'm extremely disappointed! Edited to add: I will amend this review as soon as a fix is received. Fingers crossed all goes well! 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsAnisa - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
zu spät geliefertdie Bestellung vom 19.4 ist heute am 17.6 eingetroffen. Warum auch immer es so lange gedauert hat. keine Ahnung. Auf jeden Fall brauche ich keine weitere Lieferung mehr. Das ist sehr unzuverlässig. lg Gertraud Müller 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsGertraud M. - Vielen Dank für Ihr Feedback. Wir bedauern, dass Ihre Bestellung spät bei Ihnen eingetroffen ist. Bitte halten Sie Ausschau nach einer E-Mail mit weiteren Informationen. Wir schätzen Ihr Feedback wirklich sehr. |
My colour stayed the same, no copper or red...just brown.My first order was back at the beginning of May 2020. Everything was going great until after a couple of weeks, I noticed that my shipment had not moved from a sorting facility in Los Angeles. Understanding that there were to be some delays during the COVID-19 pandemic, I reached out to eSalon through email to find out what may have happened. Assuming USPS had lost my package, the person I spoke with said that eSalon would send my order again at no charge. Great! I waited a few days, and my order shipped like usual. This time, eSalon used a different mailing service. I live in Ontario so I knew that it probably wouldn't be here in just a few days. About 3 weeks later, I received my hair colour. I washed my hair the night before and it was too late in the evening to start colouring so I decided to wait till the next day. The colour I choose was a Medium Brown Copper Mahogany. My hair had a grown out balayage with a warm, golden blonde on the ends. The process of dyeing my hair by myself was.....messy. I used the bowl method instead of the bottle and was also in a hurry because I wanted to get it all done before my daughter woke from her nap. (No surprise, she took a short nap.) The mixture was not nearly as smelly as the stuff you get from the drugstore. The mixture was turning purple in the bowl and I didn't think much of it because the colour of the mixture is not necessarily what's going to be on your head, correct? Anyways, I read all the instructions, proceeded as normal and then washed it all out. When choosing the colour, I assumed my natural hair colour was a medium brown, but maybe I should have said it was a dark brown because the end colour I got was basically just brown. It turned my lighter ends a dark brown and there are no obvious hints of copper. Maybe I chose the wrong colour, but I was expecting a medium copper red and got brown. I AM glad that I got the demi-permanent kind though. I will wait till it fades out to try again. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsMelissa - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |