67 740 Avis clients vérifiés |
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Not better than box dyeI sent in a photo so the colorist could see what my hair looked like. Clearly due to quantitative, there was alot of grey. I requested a all over color, dark brown, no black. What I got was patchy coverage of the grey in the back and sides of my head, and 1 side of grey coverage above my forehead. I am left with random light brown patches where color didnt work, the grey wasnt covered and black hair from my neck down and dark brown color on my head. I have used box dye in the past and it has never left patches and inconsistent color coverage. So I assumed eSalons product would be of superior quality and wouldn't have any issues. At the worst, I thought I wouldn't like the color. Never did I expect the mess I got. Now I have to spend more money for a color correction to fix this. I am requesting a refund. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsPyllis - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
This is the absolute worst hair color ever. Now i can't leave the house. Wow.Horrible. Don't buy 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsRhonda - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
It started pinkish light brown ...So it's turn it out pretty good initially, as I was going for a pinkish light brown/dark blond... But now it's turned into this very copper-ish darker brown that I don't like. This color changed too much, despite me purchasing their shampoo/rinse & tint to use in between washes. And unfortunately they shipped yesterday the same color... I think I just wanna go back to my own color which was a Light ash Brown. Maybe they will allow an exchange for my natural color? 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsJessika - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Ups and downsPackaged really well and arrived quickly, lovely touches having my name on the bottles extra. A little disappointed with the colour I’m definitely a mid to dark brunette instead of dark blonde. Very chocolatey which is really not what I wanted. I wanted to cover brassy tones in my blonde hair by going a little darker and now I’m not even close to blonde. I had a very very brief phone call on an American number from which I was disconnected twice and simply told I wasn’t going to be the colour I’d chosen but I’d still be blonde. All in all a really great product and service but clarity on the colour needs to be more of a focus as in my case I’ve now essentially ruined four years of salon treatments going blonde. Oh well what is quarantine for if not experimenting. 0 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsGeorgia- We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Our Color Experts will be in contact with you via email and will be happy to assist in this process. |
Pleasantly surprisedThis is the first time I have used this service as I was getting desperate. My hair has not been coloured since February so you can imagine the mountain of grey hair that had appeared. I wasn’t going to colour my own hair but thought how bad could it get? As long as it doesn’t turn orange I can handle anything. Even after my colour kit arrived I was a bit worried but I bit the bullet and have to say I am glad I did. The colour is really nice and too my amazement it covered all me greys in 35 minutes!!!! 3 sur 3 personnes ont trouvé cet avis utile. Et vous ? |
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El color es fabulosoMe encanto porque es lo que yo esperaba estoy feliz de los resultados y este producto se los recomiendo chicas 🥰 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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Happy!Wow! My color turned out great. It covered my grays and it looks natural. My hair is soft and shiny... looks so healthy♡ And after it's all done my hair didn't smell like the product... it smelt like the shampoo and conditioner. Thank you very much Mindy and eSalon♡ 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Five starsVery easy to use,colour was very natural 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Easy to do. My color needs adjustingEasy to do. Instructions are clear. Watch the videos prior to coloring your hair. That helps so much. My mixed color was more strawberry blonde than golden blonde so next time I will adjust it. I used my fingers more than the brush. I recommend small sections of hair as you color. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Product veas easy to use, odor free and coverage was great as well as the colorThe product was easy to use, oder free, the color was perfect and I would definitely use it again. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |