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Color Set
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67 625 Avis clients vérifiés |
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ReviewEverything I needed was included . There was a question I needed answered during the process and the online chat could not understand. Not a huge issue, but for a first time use, quicker response time would have been better. Over all I thought the product was great and will continue to use and recommend 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Super Farbe, etwas wenig DeckkraftDer Farbton hat 100% gepasst. Leider haben die grauen Haare fast direkt wieder durchgeschimmert. Eine gewisse Deckkraft ist schon da, es sieht besser aus als vorher. Das Produkt hat nicht auf der Kopfhaut gebrannt, obwohl ich momentan einige Extreme habe. Das ist gut. Ich werde die Farbe im Herbst wieder verwenden. Im Sommer fallen die grauen Haare nicht so auf. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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CancellingI wish to cancel my orders but somehow unable to do so. Please cancel immediately 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsHello Sandra, We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Slightly disappointedColour was too Red, also it faded & grey was visible after just 3 washes. Wouldn't use gain 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsLisa - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Good ResultI was generally pleased with the grey coverage and the toning down of the red tones my hair has. The colour was a bit too dark for me so an adjustment has been made for next time. I like the fact that the colour can be adjusted. I was very pleased that there was no sensitivity issue. The inclusion in the box of 2 pairs of gloves, shampoo and conditioner, colour guard and colour remover is very good. 7 sur 7 personnes ont trouvé cet avis utile. Et vous ? |
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Ton in Ton getroffen!!!Ich war erwas nervös da meine Haare seit Jahrzehnten nur von Frisörmeister gefärbt wurden und ich nicht von meiner Farbe abweichen wollte. Nach sehr freundlicher Beratung kam die Farbe und das Ergebnis hat mich überzeugt! 2 sur 2 personnes ont trouvé cet avis utile. Et vous ? |
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My greys come through alwaysColour is lovely but my greys always come through no matter how little hair I colour and how many parting I do. It nevers cover it 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsRenata- We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
No place to add a comment.Didn’t cover my gray There is no place in the ordering pages to add a comment. No place. I want a darker Brown. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsSharon - We sincerely apologize that the color did not meet your expectations. Your feedback is valuable to us, and we are committed to improving our products daily. We look forward to assisting you in achieving hair perfection in the future. |
EnttäuschendDie Farbe war furchtbar. Total orange, obwohl ich einen Braunton ausgewählt habe. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsEs tut uns sehr leid zu hören, dass Sie mit Ihrer Farbe unzufrieden waren. Wir nehmen unsere Zufriedenheitsgarantie sehr ernst. Gern würden wir es wiedergutmachen und unser talentiertes Team von Coloristen stehen gern zur Verfügung zu helfen. Schreiben Sie uns bitte eine kurze E-Mail an [email protected] und wir helfen Ihnen weiter! |
Red and medium brownMy hair did not turn a dark chocolate brown. Its a medium brown with red. I did not want red. I wanted a violet undertone. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsHello Sarah, Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |