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Color Set
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67 740 Avis clients vérifiés |
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Naja, habe aufgrund der Werbung mehr erwartetHabe die Coloration getestet. Toll ist dass die Menge wirklich gut ausreicht selbst für mein sehr dickes/volles Haar. Ebenfalls bleibt an dem Set kein Wunsch offen, 2 Paar Handschuhe, 1 Pinsel, Anti Flecken Creme und Fleckentferner falls doch was daneben geht, Shampoo und Conditioner. Soweit alles toll. Großes Minus mache ich bei der Grauabdeckung. Obwohl ich die Farbe 10 Minuten länger als empfohlen angewendet habe, hat es die grauen Haare nicht komplett abgedeckt. Leider. Da habe ich bei der Farbe vom Discounter (3,99€) ein besseres Ergebnis. Lieferung hat ziemlich lange gedauert (Aufgrund von Corona). 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsMimikon - Vielen Dank für die Kontaktaufnahme! Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Wir nehmen unsere eSalon Farbzufriedenheitsgarantie sehr ernst, daher möchten wir zusammen mit Ihnen an einer Lösung arbeiten, sodass Ihr Haar fantastisch aussieht. Bitte halten Sie Ausschau nach einer weiteren E-Mail. Wir werden uns bald mit Ihnen in Verbindung setzen, um es wiedergutzumachen! |
FarbeEndlich keine gelben Haare 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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A Perfectly Matched Root Colour + Perfect Instructions!I had never dyed my hair by myself. So, during the Covid-19 pandemic, after 3 months of unattended grown roots, I finally had to give in and try to do it myself! So, I ordered various hair colours from different brands, but never got to using them as they didn't look right. Meantime, while searching on Youtube for instructional videos of how to colour one's own hair, I saw a video where the lady in it said that she was using eSalon products and described how they went about creating a colour that would match your hair colour. So, I answered a few simple questions on eSalon and sent them a Selfie asking for a colour for my roots. They very quickly created one and sent it to me. I must say that I was at first quite skeptical as to whether it would indeed match my hair colour. But to my great surprise it did so perfectly! Also, their instructions were super clear and easy to follow - that was just great! It goes without say that I will absolutely use eSalon again and highly recommend them with flying colours! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Hair color qualityThe color fades out sooo fast! Stays nice for 1 week or so, That's it! Not too impressed. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsPhyllis - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Slight tone differencesI have been using this product for about 7 months now. This last box sent I feel the color was off. I got root touch up and it was darker than the rest of my hair. It is possible that my hair has bleached out in the sun and the tone of the ends of lighter now but I feel as though the color experts should account for this and follow up with us as clients to warn us that our color tone may change depending on the sun exposure. It wasn’t terrible. My husband couldn’t notice but I could. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsAndrea - Thank you for your feedback. yes, sun exposure can definitely cause color to fade and lighten. if you're not doing so already, i would suggest using a color safe shampoo and wearing a hat when out in the sun if possible. If you´d like to discuss an adjustment with your Colorist, please call us toll-free at (866) 550-2424, 8:00 am – 6:00 pm, Pacific Time, Monday through Friday at your earliest convenience. |
Color was a little brassyThe color was nice but it was a little too brassy. My hubby did it, he did a good job. I think my next mail order I would ask to adjust the red. Overall I was pleased. The customer service was very good. Great company. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsNatalie - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Love the colorMy only problem was that my grays at my roots must have been bad because at the root area of the hair is some what lighter then the length.. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Some things missedMy hair color and my Roots actually looking really good. But the only complain it's I didn't get my shampoo and conditioner in my kit. Now I would like to get some highlights for my hair. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Great product!The color received the first time I used this product was a little too dark. I contacted the colorist and it was no problem at all to lighten the formula just a bit. I have not received the new color formula yet, but look forward to receiving it shortly. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Personalized for youDidnt color the white hair roots enough. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |