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Great colorUsually by now I am seeing grays. Not with this system! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Fantastic colour,well worth it.Slightly complicated at first. Soon got the hang of it,the colour for the ends makes it seem that way. On the whole very happy with how my hair came out,the colour is amazing also the products that came with it were nice on my hair. Thanks eSalon. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Loved itColor was beautiful. Wished the staying power was better 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Very good colour..keep same for next time.Did not cover grey roots 100% based on instructed length of processing time of 30 minutes. Would you recommend extending that time? 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Great supportMy second order was shipped and damaged so badly UPS put it in a plastic bag with a note on it.I sent out a few emails about the situation and with in a week I received a email back telling me they would be sending me out a new order no questions asked.I had pictures of my package, because in the past company's didn't believe people so just incase.I couldn't return it the hair color had exploded all over the place it was a mess,but these things do happen.But I am so happy that Escalon responded and reactivated the way they did.So thank you this is what makes good companies. And with the world the way it is,knowing I have one less thing to worry about is a great feeling. So Thank You.Melisaa 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Was perfect color for me!But I now need your help. The light brown worked great for me but I needed to add highlights and your company was out of stock on product so I tried another brand. I will add pictures. My base is now light brown in some areas but my overall color is different shades of blond. Please advise as light brown now will be too dark as how I may correct this. Thanks so much in advance. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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TerribleSo disappointed, wrong color, not full coverage and left my hair extremely dry. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsSuki - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Hair dyeThe dye had a strong ammonia smell. Also dried my hair out making it even more frizzy. Would not recommend although it did cover the grays well. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsBonnie - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Gray CoverageI've noticed a lot more gray hair that's not getting covered by the hair color. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsDonna - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
AllergicEven to their sensitive formula. My head itches for weeks! Didn’t cancel in time. Have a whole extra set if anyone is interested! Won’t use it. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsBeth - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |