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Color Set
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67 758 Avis clients vérifiés |
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Trier selon : |
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he recibido mi kit pero aun no lo aplicohe comprado el kit con la intension de cambiar mi tono rubio cenizo a un rubio cobrizo, he realizado la orden y después de contactarme para explicar acerca del tonoque yo había elegido, acepte una de la opciones que me dieron basándome en que seria lo ideal para que mi tono elegido quedara mejor, cual fue mi sorpresa cuando recibí un color de tinte totalmente diferente al que yo elegí en la web inmediatamente contacte al servicio al cliente y hasta el día de hoy no. me han contactado, NO puedo valorar que tan bueno es el tinte pero si lo desepsionada que me siento por no haber recibido una aclaración acerca del cambio que han hecho también mi pelo es largo y recibi solo un tubo de color que si acaso cubriría mi raiz y no es lo que deseo , deseo un cambio de color 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsLiliana - Realmente apreciamos sus comentarios. Al revisar su perfil, vemos que ya ha trabajado con uno de nuestros expertos en color para resolver su inquietud. Háganos saber si hay algo más que podamos hacer para ayudar |
Watch out..Terrible customer serviceWebsite very hard to use. I did not realize this was AUTOMATIC refill program and they just sent another package. The website doesn’t even have a phone number for CANCELLATION. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsElizabeth - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Color wasn't what I asked for...The positives: - The color was gentle on my hair - The smell was not too toxic - I really enjoyed the conditioner they sent - The ultimate color was nice The negatives: - I indicated desiring a shade that was about a level to a level and a half higher than my natural color (I had virgin hair), and this color, if anything, DARKENED my hair - This will not be easy to fix sans bleach as color doesn't lift color... - I'm waiting to see what my reformulation is, but they already charged me for it... 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsRebecca - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Roots came out way too darkColor came out way too dark , more like a reddish dark brown instead of the color I picked (dark blonde copper), even after uploading tons of pictures of my hair and what I was looking for. And this is after asking for adjustments twice! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsAllison - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Too DarkI asked for the color not to turn my hair orange or reddish and to be dark blond. What I got did turn my hair orangish red and it was much darker than I asked for. The process was easy and at least my hair is all one color now but not the color I wanted. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsTraci - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Did not cover my graysDid not color my grays or anything for that matter. Dissapointed! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsClaudia - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Color2nd time using salon color did not do anything 2 my grey hair. 1st time was great this time terrible 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsDana -We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Me encantaBello el color dejo mi pelo radiante. 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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Excellent colour matchThis was the first time that I had attempted to colour my hair and I put off doing it for ages. I need not have worried, it was easier than I had anticipated as the instructions were clear, the resulting colour match excellent and my hair, after using the shampoo and conditioner, had never been so shiny and silky. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Truly AmazingI have been colouring my hair for 20 years and this is by far the best colour I have ever had on my hair. It looks so beautiful, the colour is shiny and covered all my greys. It comes boxed so beautifully and the personalised touches make it feel very luxurious. I am definitely a fan for life. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |