67 758 Avis clients vérifiés |
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Ash blonde pulled reddish colorI guess I will learn to tolerate my grey hair. I tried using medium ash blonde, similar to what my stylist uses and it came out gold to reddish. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsFelicia - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
No resultI dyed my hair just the root of my hair took the color and the end of my hair didn’t take the color and also the gray hair didn’t take the color and I’m very upset :((((because I was very excited to try this brand. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsRasha - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Color was completely different than my orderI ordered medium blond and my hair after application is medium red/brown!! It’s not even close to what I selected. My husband didn’t even recognize me - he said I look like I’m wearing a wig. So disappointed. I had tried Nice & Easy before eSalon and it turned out fantastic. I had ordered eSalon to get better quality product and minimize damage to hair. I‘m going back to salon to get it fixed ASAP 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsDiane - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Das hat ja wohl nicht geklappt 😓Habe mich total gefreut als das Paket ankam, mir alles in Ruhe durchgelesen und losgelegt. Die Farbe ist leider trotz Entwickler von 20% eher braun statt Asch Kupfer Blond (eisig) geworden. Ich hatte davor hell kupfernes Haar und jetzt ein sehr goldenen Braunton. Ich kann mir vorstellen, dass es schwierig ist aus Kupfer aschig zu bekommen, jedoch wurde die Alternative angeboten und hab es probiert. Leider ging das schief. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsKaren D. - Es tut uns leid zu hören, dass die Farbe nicht Ihren Vorstellungen entsprochen hat. Wir stehen fest hinter unserer eSalon Farbzufriedenheitsgarantie und werden gemeinsam mit Ihnen daran arbeiten, Ihre Farbwünsche zu erfüllen. Bitte halten Sie Ausschau nach einer E-Mail mit weiteren Informationen. Wir schätzen Ihr Feedback wirklich sehr. |
A Perfect MatchI've colored my hair for about 10 years, but I had *never* done my own color before I ordered this kit. My goal was just to cover my grays and refresh my roots. With just a picture and a brief note to go on, my colorist (Paul) figured out exactly what I needed. I won't say that I applied the color flawlessly--I need more practice!--but my freshened-up roots looked great! It was the warm, coppery gold color I wanted. I then used a gloss to intensify the red a bit. 3 sur 3 personnes ont trouvé cet avis utile. Et vous ? |
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tinte permanenteEl tinte que fue preparado para mi me quedo espectacular, estoy encantada porque era el color que queria, lo hice yo sola y no se me afectaron los rayos que tenia. Me encanta. Solo tengo una duda que se puede hacer con el tinque que queda me quedo mucho tinte. Se puede guardar o hay que desecharlo me gustaria que me dijera. 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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To StephanieI am a hairdresser of 20 years. 1st person to get my color correct in 20 years!!!! I love my 1st time color you formulated. You did very very well!!! Because of you, I’m staying with esalon ❤️😊 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Great productReally great product, easy to use and lovely colour. A plus was my hair condition was amazing. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Great adviceI chose a colour and uploaded my photo, eSalon colourist came back advising the shade would be too dark for me and sent me their recommendation which I absolutely agree with. Very pleased with result. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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BrilliantFantastic service from start to finish. Had a call to say looking at the imagine I sent they suggested I go a little lighter as I had lots of bleach still in my hair and could discolour. Took their advice and my hair is lovely. I love the colour and would highly recommend the esalon to anyone wanting to colour their hair. Fab coverage on greys too! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |