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Color Set
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67 695 Avis clients vérifiés |
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Allergic reactionAfter coloring my hair I have a lot of itching on my scalp 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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This color did not lastThis was way too light and did not last. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsJordan - Thank you for reaching out! We are sorry to hear that your color formulation came out lighter than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. |
Did not cover greysUnfortunately the product did not cover my greys as I had hoped. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsLissy - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Not as good as it use to beMy last order was really bad. It barely lasted 8 days and I didn't wash it after dyeing it. My white hairs were still lighter then the rest of my hair. The color seemed darker then usual. The color didn't seem to attach to the white strands. The dye rubbed off on my silk pillowcase. I did receive a free box, not sure if that was the problem, but I have noticed in the past 2 years the dye now barely lasts 2 weeks and the color doesn't adhere to the grey as well as it use to. I use to be able to go 2 months before my white hair started to show again. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsRenee - We’re sorry to hear that your hair color is not covering greys as expected. Your order is fully backed by our Color Happiness Guarantee, and our colorists are working to adjust your formula as we speak. Your updated formula and new instructions will ship with your next order! Please let us know if there is anything else we can do to help! |
Love my personal red copper colour mix!!I absolutely love my most recent colour. The colour mix I usually get is red copper, and my natural colour is a medium to dark brown hair. I had about two tweaks to the colour in the beginning of my colour journey with eSalon, but eventually found my colour and have continued to repurchase it because it's my signature colour now and I absolutely love it. 🥰 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Best hair colourI am so happy finally I got the color I wanted and only esalon managed to give me this color!! Love it! Totally worth the money 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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Immer gleich gutBin jetzt seit 3Jahren dabei und weiterhin ein Fan 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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Great ProductLove the color and the content. It might be interesting to ask if you need the "extras", gloves, etc. in each order. I have too many glove and stain guard & remover. I'd be glad to not receive them until I need them. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Not covering grays entirelyI like the color but I am still struggling with it covering my grays at the tempLes. When I get it done at the salon, it covers just fine. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsHello Pat, We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Color problemThe color was too light. I wanted a deep vibrant red. Like burgundy 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsJennifer - Thank you for reaching out to us here at eSalon! We are so sorry to hear your color ended up being too light. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |