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Color Set
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67 758 Avis clients vérifiés |
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Not at allllll the color I asked for.I’m now stuck with a very dark brown and I have no idea how to lift it. Awful experience. I’ve been coloring my hair for 30 years. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsStaci - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Wrong ColorI adjusted my color from dark brown to medium brown but the medium brown color came out exactly as the dark brown color. My husband actually said to me "How come you dyed your hair the same color? I thought you said it was too dark?" I'm hoping that eSalon can fix this and send me a different lighter brown because this medium brown is way too dark. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsRachelle - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Sehr "chemisch"Ich bekomme von dem Geruch Atemnot. Und auch die Kopfhaut fängt an zu Jucken. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsInes H. - Vielen Dank für die Kontaktaufnahme! Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Wir nehmen unsere eSalon Farbzufriedenheitsgarantie sehr ernst, daher möchten wir zusammen mit Ihnen an einer Lösung arbeiten, sodass Ihr Haar fantastisch aussieht. Bitte halten Sie Ausschau nach einer weiteren E-Mail. Wir werden uns bald mit Ihnen in Verbindung setzen, um es wiedergutzumachen! |
Turned my hair orangeWas not happy with how my hair turned out. Instead of Ash blonde i got more of a light orange :( 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsAshley - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Color looked good! But!The color was a great match. It was a cheap price and instructions were easy. But! My hair was oily afterwards and no matter how may times I washed my hair, it looked oily. When I contacted them, I was told to try their shampoo which made me think something was in their products to make you buy more products. I use a salon shampoo already that I love so I’m going to try another color from some where else. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsLiz - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Awful ColourI received my colour which wasn't anything like I was expecting, I requested an adjustment to my colour for my new order which has now been delayed for over a week and I have been informed by customer services that this may now be a further week, not happy at all! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsCaroline - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Beautiful color!Very pleased with this product and how well my hair came out! Covered my gray very well and my hair looked like I went to a salon. Was really worried my hair would come out with a lot of red in it, Pleased to say it didn't not!! Yeah! With so many products in my hair from years of coloring I am so happy and relieved to find this product and color that looks so good, I can do at home and the price is right. Thank you eSalon!! 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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Skeptical but desperate and now a believer!I have never, ever colored my hair. On the recommendation of a friend who had great success with eSalon, I went for it. Nervous, I contacted them directly and spoke to the about my data entered. They tweaked my color and it arrived in good time. It sat on my counter until Friday after work and I started. I'm a 'newbie' at this so I would say any gray that wasn't covered was my own fault. My mid length cut doesn't hold up under clips well (short and long pieces) so I have a plan for next time. But the end result was beautiful. I ended up with a mellow dark blonde with warm highlights. Most of the gray was covered and as mentioned those that weren't I believe are user error. I will definitely use this product again. 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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First time using esalonI so enjoyed using esalon. The color was easy to apply. The instructions were easy to follow. I also found the How-To videos very helpful for first time users of product. My color treatment was matched perfectly. My hair felt soft and manageable after using product. The only problem I had was total coverage of gray hair in part of hair and front hairline. The hard gray area was colored but a lighter color in places. Those areas had not been colored for 2 months due to Covid-19. I was completely white in that area before adding esalon custom color. Any suggestions for complete coverage in hair part area for next shipment of esalon? I appreciate any advice. 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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Thank you! The color is perfect and covers the grey very well! Well done!Well done for adjusting according to my request - it covers the grey much better now! Still happy with the color! Looking forward to my order #3! thank you 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |