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Color Set
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67 758 Avis clients vérifiés |
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No gray coverageFollowed directions to the T My roots stayed a lot lighter than the rest of my hair. In my opinion store color works better and i am still seeking a higher quality color. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsCeleste - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Color was greatThe colorist modified my color and I liked it even better than my original color. My only complaint is that my grays came back slightly quicker than if I went to the salon. I'm ordering again! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Gray coverage..color is fantasticDidn’t entirely cover my gray streak. Do I need to adjust the timing? 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Great productsI love the color that I used but regretfully have to say that I can no longer color my hair. I have lost a tremendous amount of hair both times I used your products. I will not be using them anymore. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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ColorIt was a bit of a challenge coloring my own hair, particularly in the back. I did ok. I thought the color was a little red...in certain light 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Awesome!!This was a great kit and the color was amazing. The only thing I have a problem with is how fast it faded/washed out :( It was gone in a couple weeks! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Leider nicht zufriedenLeider für mich immer noch keine zuverlässige Grauabdeckung. Ist am Ansatz viel zu hell. Bei meinen kurzen Haaren schimmert der hellere Ansatz durch. Ich werde nicht weiter experimentieren. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsIlona K. - Vielen Dank für Ihr Feedback. Es tut uns leid, dass Sie mit Ihrer individuellen Haarfarbe unzufrieden sind. Bitte halten Sie Ausschau nach einer weiteren E-Mail. Wir werden uns bald mit Ihnen in Verbindung setzen, um es wiedergutzumachen! |
My hair is more red than before!I clearly highlighted my natural colour, current colour and what colour I wanted to go to and now my hair is darker with more red in than before. So disappointed and upset by this. Thought this would be the way to go from your reviews but question if the right colour was even sent. Would really like a reply. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsMichelle - Thank you for your feedback. We apologize for the disappointing experience you had with our hair color. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Did not take to my roots.Hello, I truly hate having to give a somewhat bad review. My husband had gotten me this set for my birthday last year and I loved it. So when I ordered it again I was hoping for the same results. Sadly it didn't happen. My ends turned out ok. But my roots look horrible. It took in some places not all. It's very blotchy. I've been coloring my own hair red for over 20 yrs. So I feel I know what I'm doing. I don't know if I chose a color to light or didn't have enough. But I followed step by step instructions. Maybe I needed a darker base. Light to medium brown to give me that dark red I was hoping for. Otherwise my roots the product is wonderful,. I'm sorry I do love eSalon. Just need to try a darker color?! May u all have a safe and wonderful day! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsShane - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
CoverageDid not thoroughly cover my grays. Color not quite what I was hoping to get out of it. No-one ever contacted to see if color should be tweaked based on what the "quiz" recommends 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsNatalie - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |