67 758 Avis clients vérifiés |
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Hair colorI sent esalon a message about changing my hair color. I received my color the same as the first one. The product is still in my closet unopened Joleen Scherer 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsJoleen- We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
There was waxy residue left on my hair.Very thick waxy built up in my hair. I am not sure if was a defective formula or what. Or maybe this dye doesn’t work with my hair. I wanted to know what to do about the waxy buildup. Should use an exfoliating shampoo or baking soda. I had to wash my hair 5 times after the color and another 3 times the next day. It’s still greasy and waxy. 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsNitaya- We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
I’m not a blondeThe color consultant talked me into going lighter, but it’s too blond and did not cover my roots very well 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsKristen- We apologize that you aren’t happy with your hair color. Your order is fully backed by our Color Happiness Guarantee, and we would love to work with you to adjust your formula that will better provide you with your desired results. Our Color Experts have been in contact via email and will be happy to assist in this process. |
Account cancelledIv cancelled my account sent reviews spoke to your colour technician re this , my hair was falling out , please close my account again thank you 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsElizabeth E. - We are truly sorry to hear you have been experiencing hair loss since using our hair color. This is a very unusual reaction. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Our Color Experts have been in contact via email and will be happy to assist in this process. |
color too darkStill the color is too dark. i need it a cinnamon color and can't get it. I guess I just need to have it done at a salon. Thank you but I can take another change. 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsMyriam- We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
PlakafarbeSehr matte, tiefe Farbe ohne Spiel 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsDagmar S. T. - Es tut uns leid zu hören, dass die Farbe nicht Ihren Vorstellungen entsprochen hat. Wir stehen fest hinter unserer eSalon Farbzufriedenheitsgarantie und werden gemeinsam mit Ihnen daran arbeiten, Ihre Farbwünsche zu erfüllen. Bitte halten Sie Ausschau nach einer E-Mail mit weiteren Informationen. Wir schätzen Ihr Feedback wirklich sehr. |
Impressive 💗I was skeletal too try esalon but I have to say they did an amazing job matching my natural color! I haven’t been to a salon in years. With 4 kids it’s been the lack of time and money! My greys started to get out of control!!!! I just colored my hair last night and I’m loving the results! It looks so natural! Total grey coverage! Just what I wanted!!! Thank you! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Better and cheaper than a salonYou can use professional color in your own home! No need to book a appointment! I absolutely love it! Color is right on 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Absolutely Amazing!!Tried this for the first time & I can’t explain how amazing it really is! Covered my greys extremely well and plenty of product. My new fave for my shiny hair. Hair looks & feels amazing!! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Endlich mal genau die richtige Farbe!Ich wollte fast schon aufgeben. Kein Friseur bekam den gewünschten Farbton hin. Viel zu knalliges Rot, vor allem leuchtend rote Ansätze, dort wo das Grau schon eher ein strahlendes Weiß ist. Jetzt habe ich wunderbar dunkelgoldblonde Haare mit einem rötlichen Schimmer, einfach traumhaft! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |