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Color Set
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67 758 Avis clients vérifiés |
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A little dark, but pretty colorI liked the process and the experience. But it turned out a little darker than planned. I actually sent my formula with a picture of my hair color, hoping that would help. Overall, in this time of social distancing, I was very happy to have an option to order color. I knew I didnt want store brand color. So even though it turned out a little dark, the process was easy, and my hair feels great. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Best color choiceI am happy with the color choice I received from esalon. The only problem I have is my grey around my face not really take the color. Do I need to leave color on longer than what instruction said. Other than that I am very happy with the color I got. Thank you 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Color came out wellLoved the color and ease of application. My only wish is that the conditioner would leave my hair softer. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Fades quickly.Fades quickly is only issue. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Good First ImpressionI really like the personalised element of the products, and it’s nice to receive emails from the person making your colour for you. It’s reassuring to know that someone truly cares about getting things just right. The only thing that I’d say is that it’s not easy to change the order type from an all over colour to a different colour product, such as a highlighting set, for instance. The site is, generally speaking, user friendly, but there are a few issues with finding the feature you want easily. I also think the introductory cost is great, but the fact that it then doubles (as a minimum) from the next order onwards is a little bit difficult to justify. I’m still considering whether I’ll allow my next order to ship or whether I’ll skip/cancel. The shampoo and conditioner that come with the set is amazing - I love how nice my hair feels and smells after using them! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Very goodDo not like auto ship ! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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No gray coverage. Very disappointed!I have never professionally dyed my hair at a salon and home box dyes have done a poor job at covering my grays so I was willing to pay a little extra for full gray coverage. Unfortunately, I was VERY DISAPPOINTED! :( My results: Some grays remain silver white and some turned golden orange. Also, during the dyeing process, the aroma of the dye made my eyes sting when I turned my head to look in the mirror. I'm concerned about what is in the formula that caused my eyes to sting and am worried about the health of my scalp and hair. I have never experienced this with box dyes. I messaged my colorist regarding my concerns. I am willing to give esalon one more try. 2 sur 2 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsJessica- We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Turned my roots orangeI reached out to customer service but have not heard back yet. I followed all the instructions to the dot, but my roots became a quite bright orange colour. I specifically mentioned that I wanted to avoid orange or coppery tones, so I am not very happy with the colour of my roots. The colour of the rest of my hair is not bad, but I have personally had better results with just a drugstore hair dying set, so I didn't see the benefits of this personalised hair colour. 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsClaire- We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
DescontentaNO HE PEDIDO DE NUEVO EL COLOR ES MAS OS MANDE UN MAIL DESCONTENTA CON EL COLOR Y ENCIMA RECIBO UN MAIL QUE ME HABEIS MANDADO OTRO Y COBRADO. QUIERO LA DEVOLUCION COMPLETA DEL IMPORTE. ABSOLUTAMENTE NO ME MANDEIS NINGUN PRODUCTO MAS. GRACIAS 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsRosa - Realmente apreciamos sus comentarios. Al revisar su perfil, vemos que ya ha trabajado con uno de nuestros expertos en color para resolver su inquietud. ¡Háganos saber si hay algo más que podamos hacer para ayudar! |
Just ok...I didnt really see much difference from my natural hair color and the color i applied. I just canceled my next order and rather go to the hair stylist to get better result. I rate it 3 stars coz the smell is not that bad and easy to apply. Pls cancel my order. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsSheila - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |