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Exceeded Expectations!I have been highlighting, coloring, bayalaging, you name it, to my hair for the past 30 years all in the attempts to turn my dirty blonde into a real blonde. This has always been done by someone else, typically in a salon, and by a family friend in my early 20's. Over the past several years I have not been able to achieve the same blonde as in my 30's. I still don't know the reason for this: change of colorists, changes in my hair, who knows. What I do know is that I've been a bit underwhelmed by the salon lately, and with Covid, I thought now was the perfect time to try it myself. What is the worst that can happen? Sure, I can turn my hair orange, but only my husband and kids see me right now! So I took the plunge. Wow. I am so happy. I really never had doubts about the quality of the product, but rather I had doubts about my own ability to execute. However, with all the instructions, how-to videos, etc, I made it happen! It was a 2 step-process for me: Last night I colored my roots with The Medium blond color customized for me. Overall it was a bit darker than I expected and wanted, but it really looked nice and very natural. Then this morning I added the Light Kit. I have dimension now! It looks just as good as when I go to the salon now. Possibly even better. I am ecstatic. It is still not the same blonde as I had in my 30's but considering I accomplished this all by myself at home and it looks great and natural, I could not be more pleased! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Nice productThe product and directions were all great and easy to follow! And I loved that it didn’t make my head feel itchy like it always does even after going to the salon. The only negative thing is that it has faded. I dyed my hair 3 weeks ago and it has already faded. I’m thinking it probably should have been left on longer. Otherwise it seems to be a great product! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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First Time to Color My HairI have always gone to a salon to have color put on my "white" roots. I'm 70 years old and with the Corona Virus I had no choice but to dive in. After reading all the reviews on Facebook and the eSalon site, I ordered my color...I was hoping it was correct. Hard to match on a computer screen. I consulted my own hairdresser trying to get the correct color match but found she was very negative that I was considering a boxed color. She felt I would ruin my hair and the result could be not what I wanted. I'm in NY and have no idea when we'll be even somewhat back to normal or a salon will open. I had to do it. Powder and root spray were not my answer after 7 weeks. I usually go every 3-4 weeks for color. My hubby helped me with the back of my short hair. I have to say I was very pleased with the result. We did a good job with the help of eSalon and the ease of use of their product. They took me step-by-step and the video's helped. My only disappointment was that it didn't cover all the grays even with my knowing and advising eSalon that my hair is difficult to color as the gray doesn't want to absorb color. I'll consult with my eSalon colorist, Celine, before I reorder. Maybe she will have a suggestion for my next order. My hair didn't come out red or green so I feel we accomplished our first time to color very well. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Overall I am pleasedThe pros are; the color went on great, no lines or blotchy spots and had a nice shine after. The cons are; it left my light ash hair pretty brassy. They were very quick to help try to correct it ,but it still remains more brassy then I prefer. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Love itWill never use any other colour than esalon ever again xx 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Still have grayI am not sure if around my hairline didn’t cover well due to the color stain applied or not. I was disappointed to still have gray around my hairline/ forehead area. Going to try skipping the color stain next time. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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I see potentialUnfortunately I was not satisfied with the color, although I like to give it another try to be able to find the right shade 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsIngrid- We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Our Color Experts have been in contact with you via email and will be happy to assist in this process. |
DiscontinueI don't believe this is working for me. I love the idea of this but it is just making my hair more and more red. I'm sorry but I am going to discontinue. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsKatherine- We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Didn’t last a week ;(I was excited to try my new custom made esalon hair color. I thought it done well but after just a few days my gray roots started showing, I usually can go 4 to 5 weeks before having to recolor it. $22 wasted. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsRena- We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Feel like it could have been lighterI love the coverage I just wish they paid attention to what we are asking for I asked for it to be at least 2 shades lighter and it came back the same 🤦🏻♀️🤷🏻♀️ 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsJuan- We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |