67 758 Avis clients vérifiés |
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Color Was Not Exactly RightThe medium Ash Blonde was a little too dark and had way too much red in it. I wanted enough toner included so my results were more ashier than red or golden. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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ColorThe color was very good and lasting. I made the mistake of picking the color a little to dark. I recommended this company to a few of my friends. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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First purchaseThis was my first purchase through Esalon. The product is good and easy to use instructions but the overall colour finish is lighter than a dark brown with mahogany red. The end colour is redder than I thought the finish would be. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Good colorEasy to use, great color, have problem covering very resistant greys, but it's the only complaint. I do like the sticker to hold up instructions, that is a help. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Nice colorOverall successful, although I'm not great at DIY. Color adjustments have been good. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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for the price greati liked the production and every thing that came with it i just didn't like the color i wanted a more rich violet red and it had brown in it so.... packing was great got here fast just didnt like the color at all... 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Color is perfect!The color I received in April is perfect! A little dark but I love the less red! The highlight kit was not good. It pulled a lot of red and orange 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Color wasn’t as dark as I wantedI absolutely loved the package and how the products are presented. I feel like there should be three pairs of gloves provided since there was 3 different steps but the gloves were good quality! Sadly my color did not turn out nearly as dark as the soft black (intense pearl) that I ordered and my roots turned out even lighter than the rest :( 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsSasha J. - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Clown red hairI’m a natural redhead with some grays. Months ago I had my hair colored darker with some dark red highlights. I chose the copper red color for my hair, explained I wanted the highlights gone and sent a pic of my hair. Now most of my hair is clown red, with brownish roots and an orange colour where the highlights were. This is so much worse than it was before I really don’t want to go out in public. It looks ridiculous! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsKristen A. - We appreciate your feedback and apologize for all the inconvenience caused. We are glad that you could discuss it with our Color Team. Let us know if you need anything. |
Turned my roots a brassy orange colour :(The ends of my hair are ok - and came out as the ash brown/blonde i wanted, but my roots are brassy, copper orange colour :( Not impressed! and not sure how to fix this now... disappointed after waiting for a month for it to arrive. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsEmily J. - We appreciate your feedback. We’re so sorry to hear that you were disappointed by the results of your color application. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |