67 758 Avis clients vérifiés |
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This product is like waxI followed directions as specified. I jumped into the shower and start rinsing my hair and then my whole body is covered with something sticky/wax like. It was such a horrible experienced. I tried to wash it of my hair and it is still there...it took 45 min to remove it from my body. I ran out of hot water. Horrible, horrible...i want to cry. My body is still feels waxy and I wasn’t able to remove it from my hair. I can only image what this is doing to my shower drain. I’m gonna need a plumber. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsSuzanne M. - Thank you for your feedback. We’re so sorry to hear that you were disappointed by the texture of our color application. Here at eSalon we are always looking to improve our service and products, and truly value everything our clients say. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us! |
GreyThis color was perfectly matched and I loved it. However it did not cover my gray as well as a salon color or even drug store box color. I tried to get back on to my account to tell my colorist this but there was no way to send her a message. Disappointed 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsBecky E. - Thank you for reaching out to us here at eSalon! We are so sorry to hear that you were not satisfied with the grey coverage and the miscommunication, however we are pleased to know that overall you are happy with your color. Based on your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Niemals wiederHabe alles nach Anweisung gemacht. Innerhalb der Einwirkzeit wurde das Haar extrem dunkel.... Oje dachte ich. Nach auswaschen und shamponieren alles ganz gut. Aber bereits beim trocknen sah ich extrem farbunterschiede von Ansatz und Resthaar.... Das geht gar nicht!!!! Bin total enttäuscht.... Kaufe lieber wieder im Fachhandel... 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsJana B. - Es tut uns leid zu hören, dass die Farbe nicht Ihren Vorstellungen entsprochen hat. Wir stehen fest hinter unserer eSalon Farbzufriedenheitsgarantie und werden gemeinsam mit Ihnen daran arbeiten, Ihre Farbwünsche zu erfüllen. Bitte halten Sie Ausschau nach einer E-Mail mit weiteren Informationen. Wir schätzen Ihr Feedback wirklich sehr. |
Color didnt cover greyColor was ok but didnt cover grey for more than a week. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsKristin G. - We’re so sorry to hear that you were not satisfied with the grey coverage of your color application. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Very disappointedVery disappointedI asked for more mahogany to be added to my color and they didn’t add any its even lessSo I’m not gonna even use the box I was just send I’ve used it twice before and I was unsatisfied. I gave him a third chance and they didn’t do the right one I hate to complain but very unhappy with the results 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsBrittney R. - Thank you for your feedback. We’re so sorry to hear that you were not satisfied by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Our Color Experts have been in contact via email and will be happy to assist in this process. |
First TimerThanks for the clear instructions. I was pretty nervous as I’ve only ever been to a salon for a colour. I was so worried I’d go orange or green, but the result is lovely and natural. Thanks so much. Easy instructions, great tips. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Great coverage good conditionNot a harsh colour in fact I was worried about dying my own hair but due to the virus I had to , it covered my highlights but didn’t make them disappear all together which was great . My hair is very soft too x 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Superzufriedenschon alleine die Verpackung war erstaunlich schön und auch gut gerichtet. Es war alles vorhanden, was zum Haarefärben und zur Nachpflege gebraucht wird. Die Anleitung war leicht verständlich. Das Farbergebnis hat meine Erwartungen sogar übertroffen. Ich bleibe dabei :-) 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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My satisfaction ReviewI was totally Happy with the color, and I get a lot compliments on it as well and where did I have it done. I will not go to another salon until I have to. One thing I've notice my hair has a silky softness about it. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Very pleasedPerfect color. Easy on hair 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |