67 758 Avis clients vérifiés |
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HappyIt did not dry my ends. I love that you can ask your colorist to adjust formula. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Good productMy first tine went great color good so far I’m going to try second time might want to adjust color to a little lighter 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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1st time ever coloring my hairI think that you should print instructions larger type as those of us who need to cover our grey also may need reading glasses! Also, better instructions on how to do the back of your own head would be helpful 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Like it but not exactly what I expectedThe process was easy enough. Difficult to see the back of my head and do what was needed. I like my new color. But it is more red briwn than ash brown. It's a nice red for me. . .I think. Now my brows really stand out. Not in a good way. Dont seem to go with my hair. Any ideas suggestions would be appreciated. Thank you,.Marie Haven't used the cammo mist yet 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Color was short livedThe last two boxes did not have the longevity of the first. Unsure what has changed, but quality is no better than what I can get at the grocery store. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsMichelle M. - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Our Color Experts have been in contact via email and will be happy to assist in this process. |
MehColor was nice but didnt cover gray roots. I asked for a little darker color, received same color. I'll try again and see what happens. Got better results from Sally's color 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsLouise L. - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Not happyI had canceled my membership due to the fact there wasn't enough dye sent after the 1st time. A couple of months later after constantly getting emails I decided to join again and they only sent 1 bottle rather then the 2 you receive when you 1st start. I have very long hair. Id I would have gotten the 2cd bottle for the 1st time I'd be happy due to the fact I havent colored my hair in months. So now im canceling again. I love the product but needed the initial 2 to begin again 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsEllyn W. - Thank you for your feedback. We apologize for the disappointing experience you had with your hair color quantity. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Color ok but hair super brittle and dryThis was very rough on my hair. My hair was so dry and harsh. I think there needs to be a stronger conditioner. I also do not want to continue if this is now $27plus each time rather than the $10. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsAmber L. - We truly appreciate your feedback. We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! |
Did not coverI was very excited about this but the color did not cover the grey and did not cover the highlights I had. Also the root color was darker than the end color 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsAndrena M. - Thank you for reaching out to us! We are so sorry to hear our color did not meet your expectations. We want to work with you to find a resolution and have your hair looking its very best. Our Color Happiness Guarantee is something we take seriously. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Need color adjustmentI need more red in the mix. I want an Auburn look with brown. A bit less mahogany. Can we adjust this is my next order. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsDiana N. - We truly appreciate your feedback. Upon reviewing your eSalon profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |