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Color Set
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67 758 Avis clients vérifiés |
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GreatThis color ALL my gray but I wanted lighter so order a highlighter Highlighter works awsome ty 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Grauabdeckungnach 3 Haarwäschen muß ich leider feststellen, dass die Grauabdeckung nicht wie erwartet ist! Es schimmert immer noch durch und für den Zukünftigen Preis ist es mir auf dauer zu teuer, da mein seitheriges Produkt dies bezgl. besser abdeckt und günstiger ist. Außerdem ist es mir zuviel Verpackungsmüll - das geht besser!!! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsAndrea H. - Vielen Dank für die Kontaktaufnahme! Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Wir nehmen unsere eSalon Farbzufriedenheitsgarantie sehr ernst, daher möchten wir zusammen mit Ihnen an einer Lösung arbeiten, sodass Ihr Haar fantastisch aussieht. Bitte halten Sie Ausschau nach einer weiteren E-Mail. Wir werden uns bald mit Ihnen in Verbindung setzen, um es wiedergutzumachen! |
Mi experienciaNo he podido eliminar del todo lo anaranjado en las raíces. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsHola, Nydia: Gracias por tus comentarios. Sentimos que el color anaranjado no se haya eliminado del todo. Estaremos felices de poder ayudarte y darte una solución. Te acabamos de escribir un email. |
wonderful product; not the best color matchThis product is wonderful and the detailed instructions were spot on! While the color is very pretty, it was too dark. I will have to re-do my hair to fix the original problem (color the roots). I did send a good hair photo in and complete the questionnaire. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsShelley C. - Thank you for your feedback. We are so sorry to hear we haven’t met your expectations, and would like the opportunity to set things right. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
TOO DARKThis is the second time I ordered this color and I loved it the first time. It had dimension and very little red. This time when I used it, it was extremely dark, practically black with ALOT of red undertone, which is not what I wanted at all. I contacted their customer service and they said someone would be with me soon. But I haven't heard anything back. I assume this is due to COVID-19 so it is understandable as this was 3-2-20. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsKatie L. - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Did Not Work!I was pretty clear with my colorist about how stubborn my grays are, but it doesn't appear that any modifications were done to my custom instructions or the custom color to make the color adhere better, or at least to lengthen the processing time to allow time for stubborn grays to go away. I followed the directions, exactly, and afterwards, as soon as I was done washing my hair, I went to the mirror to check the results, and....huge disappointment! I still have gray showing, crystal clear, at my temple areas, and those were the areas I covered first, just to give them longer before rinsing. This color mixture did nothing to get rid of my grays, therefore I do not recommend it. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsMarlene B. - Thank you for your feedback. We're glad that you could discuss the matter with our Color Team. Thank you for your patience. |
DissapointedI did not get anything close to what I asked fot, i said my hair was dark brown with carmel to lighter highlights, and I get grey easy, and that I needed to cover grey now, they sent me just a dark brown for my roots only, that will do nothing for me. I needed to color my whole head to cover the grey, and what about my highlights, I didnt get my Argon oil, I paid %14 for it, Id like to send the box back, and cancel future orders, sorry this wont wonk for me. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsTeresa D. - Thank you for reaching out to us here at eSalon! We are so sorry to hear that our color did not meet your expectations. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help. |
Just perfect coloringI’ve been using these products in my busy life and they are perfect! I have Curley shoulder length hair with gray areas and it always colors it. 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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me hidrata el pelo y la cana la cubreMe encanta este producto me hidrata el pelo y no me reseca y la cana la cubre por completo y me dura muchos más tiempo para que buervan a salir 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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My hair looks amazing!The color covered my grays beautifully, it was easy to do, and it’s so healthy and shiny, even after shampooing again and again! I am so happy I found Rosaline. I love my copper and auburn locks! 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |