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Color Set
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67 758 Avis clients vérifiés |
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First time coloring my own hairPretty easy to use. . The hard thing for me was I needed to do it two times because of my roots. So doing it two times in a row was a lot for someone who has never colored their own hair before. But I was surprised how nice it came out. A little darker than I’m use to but it has lightened up. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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What Beautiful FunI kept seeing the add on my games and have been bored and depressed and worried with the virus shut down so I DID it and what fun my daughter and I had I'm a great grandma so gray teenage grandkids watched family fun my mom says I look my dad when he was young curly red hair. Thanks 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Wow! I can’t believe how well it turned outI am a natural redhead. As I am aging, my hair has faded to a strawberry blonde around my face. I feel like it washes me out. However, red hair color fades so quickly and I just can not afford to go to the salon that often. I have NEVER colored my hair at home before this. Drugstore brands In red always look either fake or too brown. I saw the ad for e-salon and since we are social distancing for COVID19, I thought ‘why not?’ I’m so glad I gave it a try. I was petrified my hair was going to look either patchy or fake. Nope!!! I am soooo pleased with the results. The directions were easy to follow and for my first attempt, I think it turned out great. My son and my BFF will be brutally Honest with me. Both said it looks fantastic. Bff can’t believe I did it myself. My hubby loves it. I am sooo happy! No more washed out /old looking hair. I know it probably will fade quickly as most reds do but I plan to try the tint rinse with my next order. Thanks e-salon. I am a happy camper :) 3 sur 3 personnes ont trouvé cet avis utile. Et vous ? |
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Natural red hairDue to corona I’ve been unable to get to the salon. I have natural red hair but am going grey. I needed my roots doing but was scared to use a box dye. I messaged my hairdresser to try to get the exact number she uses but she did not reply. After being guided through the colour options my perfect match was found. I don’t think il be going back to the salon ever again for colour 🙌🏼 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Good CoverageThe color was in fact lightened as I asked however it was a bit too golden and didn’t blend quite as well but I’m still satisfied since they listened and did do what I asked :) 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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New color change with pictureOk, at first I thought the color was just a bit too dark, especially on the ends. After a few shampoos, color is about right, but ends somewhat darker. I will send picture, I did have the end replenished color this time. I need just a bit lighter, not like my first 2 orders, but maybe not as much brown. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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nicht zufriedenHabe eine Haarfarbe bestellt, die zu hell ausgefallen ist und den Ansatz nicht abgedeckt hat. War mein Verschulden. Eine neue Haarfarbe konnte ich mir nicht bestellen, ging nicht weil ich einmalig eine Farbe wollte um zu probieren, der Betrag konnte aber nicht mit Rechnung bezahlt werden. War nicht möglich. Eine telefonische Auskunft ist auch nicht möglich und per E- Mail gibt's nur standardisierte Antworten die nicht auf die Probleme eingehen. Krönung des Ganzen: Ich kann das Konto nicht löschen, ich möchte dort kein Kunde mehr sein. Gesamturteil jedenfalls für mich: unbefriedigend 2 sur 2 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsAngela O. - Vielen Dank für Ihr Feedback. Wahrscheinlich haben Sie bereits mit einem unserer Farbexperten zusammengearbeitet haben, um Ihr Problem zu lösen. Bei Fragen können Sie sich gerne jederzeit an uns wenden. |
packaging and hair dye.I give it a 3 star because I liked how it was packaged and the directions. I have dyed my hair many times. When I placed my order I stated that when I dye my hair a darker brown it has red tint and when I dye it lighter it has a orange tint. Not pleased with the color . My hair was like a orange color and then you send me another one. Very dispointed with this product. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsKimberly F. - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Still graythe service was great but the coverage was not good at all. So I can't depend on a product over the mail that doesn't work for me, I still have to fix my uncovered gray. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsDenise H. - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Way darker than what I selectedI was unable to get to the salon before the 2020 corona virus state shut down. I ordered a color that was medium brown, and told my colorist that I wanted something to get the red out. She adjusted the color and I was sent DARK brown because she thought the original color I selected would be too "warm". I have nothing against warm, it was the reddish orange color I didn't want. I am almost fully gray, so now I have dark red where I was gray and almost black for the rest of my hair. I am sad that I was sent such a dark color. After what seemed like an eternity of back and forth with the consultant, she said to patch test the color before hand but I couldn't stand waiting another week with no color for my hair, so I tried it. It is going to take many times going back to the salon to get this back to what I wanted. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsChristina H. - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |