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Color Set
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67 758 Avis clients vérifiés |
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FadingI know it's normal for color to fade. However, I'm not really happy with the extreme fading for my all over color. I'm concerned that when I redo my roots, that my root area there is going to be an extreme color difference, between my all over color, with fresh root color?? I'm hesitate to receiving my next delivery. 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsJoni - We apologize that your color results faded faster than you were expecting. While this isn’t typical of our Color, we may have a simple solution for you. Our Color Happiness Guarantee ensures that we get your color just right! In order to do just that, we have reached out to you via email to discuss this a bit further. We hope to work with you to provide a solution that better suits your needs. We appreciate your feedback! |
Run away!!!!!!!!Worse product I have ever tried. Note to coloutist Freddie D: have you ever thought about a new career path that does not involve making people's hair look like dead squirrels??? 1 sur 2 personnes ont trouvé cet avis utile. Et vous ? |
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Darker than previous ordersI’ve just these guys 3 times. It looks like the colour has got darker every time. Have now cancelled the order automatic generating and will start again as I have gone from blonde to brunette. 1 sur 2 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsJulie - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
colorThe color you sent me this time is rotten. I reorder the same as the last time on June 18th 2019 order # 2810315. I'm not sure that I will order again cause now I have to go get my hair redone. CL 03 20vol medium blonde copper 1 sur 2 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsCindy- We’re so sorry to hear that you were disappointed by the results of your color application. We're always looking to improve our service and products, and truly value everything our clients’ say. We hope to continue helping you find hair perfection! Our Color Experts have been in contact with you via email and will be happy to assist in this process. |
HorribleThe color was much darker than I had requested. Even though it was darker it still did not cover the grey. I would not recommend at all. 1 sur 2 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsJennifer- Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. |
Wish it would lastLove the color, easy to apply but the color is not covering they gray for more than a few days 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsPatricia- We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. We truly appreciate your feedback and the opportunity for us to make it right! |
Pretty bad4 tries and 4 results that are far off the mark. First three kits (color to take warm blonde into copper) just sent toner, which did not color the hair. 4th attempt was darker red which I had hoped would be easier to deliver on. I now have crayon red roots and hair that looks like I washed it with koolaid. Red in general is difficult, so brown and blonde haired people, this may work perfectly for you, but gingers, this is a no go 1 sur 2 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsKatie- Thank you for your feedback. We apologize for the disappointing experience you had with our color. We're always looking to improve our service and products, and truly value everything our clients’ say. We hope to continue helping you find hair perfection! |
So many gray hairs I can’t work enough to pay to keep them covered!I have so many gray hairs I can’t work enough to pay to keep them covered! I decided to try esalon. It was easy to choose what I wanted online, you can send them a picture of your hair, You can call them to make sure you selected the right color, and it ships really fast. The packaging is excellent and the directions are simple. My color came out even throughout over my grays, natural color, and grown out hair color. Total first time cost was $12 and my next time $20. I hope this is helpful for people who are tired of spending hundreds of dollars a year trying to keep the grays away. 1017 sur 1070 personnes ont trouvé cet avis utile. Et vous ? |
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Great ProductMy hair color came boxed nicely and loved all the personalizations. The instructions were easy to follow and the hair color was super easy to apply and my hair felt so healthy and soft afterwards. I love the smell of the shampoo & Conditioner that my kit came with. My hair is not the shade I want it to be just yet but I am confident we will get there soon since its going to take some time for it to get there. Very pleased with my whole experience. 8 sur 8 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsJeannene - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
Perfect ColourI finally have the colour I’ve wanted after using shop bought hair colour for the past few years. Looks so natural, covers all my greys and it doesn’t fade like shop bought colour. Would highly recommend. 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |