|
Color Set
|
67 758 Avis clients vérifiés |
|
Trier selon : |
|
Beautiful Color!Beautiful color easy to use. 4 stars only because I felt the color faded too quickly, even when I used to recommended tint rinse 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
colour came out wrongI followed all the instructions and my hair was not as you promised. I have taken a before and after photo. All my brown that I spent ages (high salon costs of bleaching and recolouring) to get right is gone and a very unbecoming red has emerged after using your colour. I did not want red but dark brown. I send a picture of my colour and wanted my roots to be blended into the new colour. Now my roots are jetblack and the rest is red. I wont buy from you again unless you fix this. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsHannah - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
DisappointingI received my color kit as expected. It’s just a box that mostly contains all the stuff every dye kit contains with one nice exception: there is a little tube of stuff you can put along your hairline to prevent dye stains. It worked very well. I read all the instructions carefully before I began and followed them all without exception but my color turned out badly. I chose an auburn color that wasn’t far from what I had already; it just needed to be refreshed and my grays covered. What I got was a vaguely orange color that didn’t even cover all the gray. My hair feels dry and looks dull. I won’t use the service again. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsCate - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Definitely won’t order againI was very specific about my hair colour the greys and what I was looking for. Instead they delved into every detail of my hair and ended up sending me a jet black which I was adamant I did not want. As a result of their specialists not listening I will never reorder again or use Esalon. I was very excited and was telling my friends and family about this prior to receiving the product but have told them to stick yo box dyes at least u know what you’re getting. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsBaljit - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Ammonia smellAlthough I really liked the color, the strong ammonia smell made me really sick. My eyes were watering thr whole time. I wish the colors were ammonia free. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsBidisha - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Bad colourMy roots are soooooooo much lighter than the rest of my hair. Following the instructions my roots went super light, there were still greys that werent covered. Even after sending pictures before my custom colour was formulated, the roots were all wrong. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsKristine - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Cancelo futuras comprasLas canas me cogieron un rojizo oscuro y el resto del pelo marron oscuro 😞 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsMarta M: -Sentimos mucho no haber cumplido con tus expectativas de color. Nos dará gusto poder revi9sar tu caso en detalle para poder ofrecerte una solución. Revisa tus emails te acabamos de escribir. |
Love this company.A long time customer. I have been coloring my hair at home and in salons for over 30 years. I like to change things up all the time and have not had a color that was not just what I asked for. The ease of having my hair color shipped (to an APO as well), changing the color, or skipping a shipment is wonderful. The GREY COVERAGE IS BY FAR AND AWAY THE BEST I HAVE EVER USED! 18 sur 19 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsAmeret - Thanks so much for your feedback! We love being able to help our clients’ achieve beautiful, salon-quality results at home. We appreciate you sharing, and Happy Coloring! |
Meine ersta Bestellungich war am Anfang etwas skeptisch aber bin froh mich auf die Beratung und Farbveränderung eingelassen zu haben. Meine Farbe ist in den Längen etwas dunkler ausgefallen was hoffentlich bei der 2. Bestellung ausgeglichen wird. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
TollKinderleichte Anwendung und sehr schönes Farbergebnis! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |