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Color Set
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67 758 Avis clients vérifiés |
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Perfect shadegreat color and stays that way 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Beautiful!!!I went to get a cut today and a professional hair stylist said your hair color is so pretty!!!! Yep. Think I'll definitely stick with eSalon!!!! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Waiting to see....Perfect colour match. Didn't cover grey well. They are adjusting-this time, we'll see how it goes 😊 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsFlorence - We truly appreciate your feedback. Upon reviewing your profile, we can confirm that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Exactly the color I was looking for!Just sent in a picture with the color I wanted and you matched it better than my own hair salon! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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My hair was fried afterwardsI have colored my hair several times with this formula and had experienced some dryness afterwards but nothing major. This time my hair was fried afterwards and it took several hair masks to repair the damage. Even still, my hair feels more brittle and less healthy than before I colored it. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsMary - Thank you for your feedback. We apologize for the disappointing experience you had with our hair color. We're always looking to improve our service and products, and truly value everything our clients’ say. We hope to continue helping you find hair perfection! Keep an eye on your inbox for more details. |
colour was completely offI ordered this and was excited to try it out. Answered all the questions, sent in a photo of my hair style/colour. It took a while to arrive and I finally tried it out. Immediately as it reacted on my hair I could tell it was way too dark. I washed it out after 15mins (reco time was 30) to avoid it getting too dark. The colour is so wrong. It's dark brown, almost black and I had requested a warm med brown. Also, the fumes almost made me pass out. I will never use this again or trust ordering it online. The drugstore brand I have used in past is way better without the hassle and cost of this product. Super disappointed 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsChris - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
HelpI’m still not pleased with the overall color. It still has a lot of red. I’m trying to achieve a golden blonde which I know is hard. It’s a pretty color with beautiful gold tones, but still too much red. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsWanda - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
not the desired colorWhile the product itself is good and easy to use i isn’t reach the desired color. Instead of being Auburn it just looks black 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsAlina - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Product received in openMy product received in an open box (seal was damaged) product could be seen. If there's an outer box to pack with the product that will be better. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsPatricia - Thank you for your feedback. We apologize for the disappointing experience you had with our packaging. We're always looking to improve our service and products, and truly value everything our clients’ say. I will most definitely pass your suggestion along! Keep an eye on your inbox for more details. |
The color I've been looking for!!This is the perfect color! I've been searching for this color for years! With all it's gold copper highlights on an ash mahogany base it's the closest thing to my natural hair color. I've been experimenting with eSalon Demi permanent colors for a few months while in search of a color I would feel comfortable wearing permanently, and this is it!! Thank you so much for all your help! I absolutely love this color 😍 19 sur 19 personnes ont trouvé cet avis utile. Et vous ? |