67 758 Avis clients vérifiés |
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great job finding my new color!I am happy that the ideas I asked for were heeded and the color works for me! It is such a nice idea to design your own color! Kudos 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Hair colorIt is so easy to use. I love that you can change your color a little bit or a whole new color. Total coverage. Great.. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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On PointI love my color. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Nur zu empfehlenBin sehr zufrieden 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Traumhafte FarbeIch bin mehr als zufrieden, mit dem Ergebnis, meiner Haare. Es ist eine wirklich schöne Farbe und ich habe absolut nichts zu bemängeln. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Perfect ❤️So today I used my personal colour treatment.. I was a little anxious during the development time as my hair seemed to go very dark... after washing the product off my hair I was left with the most fantastic natural blonde 😍😁😍 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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So HAPPY with my new ColorI did a complete color change from Blond to Red and let me tell you my hair was a color mess and now it looks amazing, if I do say so myself. I was so afraid of HOT ROOTS you know where your roots are totally bright and the rest of your hair is normal...did not happen, my roots were the same color as the rest of my hair. It's a little pricey if you are used to Drug Store color, but well worth it in my opinion. Love to all...Kim 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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it was goodI like the bit of highlight however it does seem dark. Darker than before. I like a touch of auburn but wish it wasn't so dark in general. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Did not cover my gray hairI’m very disappointed with the outcome of my hair coloring. The grey roots were not completely covered and to top it off the color that did stay is a reddish brassy red. I absolutely hate the red and in my original comment as I was filling up my initial order was how much I hated getting a reddish hue. I also indicated that I have hard to color grey hairs. I followed the instructions correctly and am jus so upset with the outcome. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsRoma - We truly appreciate your feedback. We never like to hear that our customers are unhappy with their color, which is why we have a Color Happiness Guarantee! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Very disappointed in products and customer serviceI have a lot of gray and from the get-go, I told esalon I needed permanent color to combat the grays. After a couple months, I was still noticing my grays coming through soon after application (even washing with cold water and doing ALL the things that you’re supposed to do to get long lasting color), so I reached out and come to find out esalon is sending me temporary color. In what world is temporary color used to cover gray? None. They switched it to permanent after I reached out twice unhappy and guess what, shocker, I still was unhappy with the coverage. So I canceled. I do not recommend. You are probably getting hustled like I did. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsKassie - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |