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Klasse Haarfarbe!Die Mischung lässt sich mit den Händen gut auftragen, wird von den Haaren gut aufgenommen, der Farbton ist perfekt, die Haare glänzen und fühlen sich gut an. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Great colorThey have done great on forming color I requested. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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PerfectAfter a little adjustment my color came out perfect, I absolutely love it! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Great products!Great products! Getting a lot of compliments on my hair color saying it looks natural. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Best colour ever!!What can I say; when even my French hair stylist is impressed with the colour, I went in for a hair cut and she was all compliments so I don’t think I have anything to add! The finish is so pretty and I get so many faltering comments! It’s easy to apply and doesn’t smell. And the styling products are of good quality and don’t weigh the hair! Overall I am a very happy customer who is here to stay ! 🥰 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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too much auburnI wish there to be a little more blond and less auburn. I love how wonderful it covers and how silky my hair feels for weeks. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsHi Michelle - We never like to hear that our customers are unhappy with their color, which is why we have a Color Happiness Guarantee! We have reached out to you via email so that one of our Licensed Colorists can further discuss your hair color needs and see how we can adjust our formulation to get you where you want to be! Thanks again for reaching out and giving us a chance to help you reach your color goals! |
ColorGreat color. The color didn’t stay though. Seemed more like semi-permanent. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsHi Brittany - We apologize that your color results faded faster than you were expecting. While this isn’t typical of our Color, we may have a simple solution for you. Our Color Happiness Guarantee ensures that we get your color just right! In order to do just that, we have reached out to you via email to discuss this a bit further. We hope to work with you to provide a solution that better suits your needs. We appreciate your feedback! |
Gray hairHi, I’m really happy to chose you. You are very organized and great customer service but I still am not happy with my gray hairs. The colors dose not cover my gray hair very well. I do follow the Constraction but still doesn’t work!! Is there any recommendations?!! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsHi Zara - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Beautiful color, Nasty smellI love the color, but am unable to use due to it’s high ammonia smell. Get rid of the ammonia and I’d consider coming back. However, nobody responded to me when I cancelled my auto order due to the ammonia content, so, I don’t think I’ll be back ordering any time soon. Too bad because the color was spot on. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsShelley - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
Farbe hält nichtLeider ist auch beim 2. Mal färben genau nach Anleitung die Farbe nicht wie gewünscht und wäscht sich raus. Ich habe sie extra von einer Friseurin auftragen lassen. Schade eigentlich.... Versand war beim ersten Mal wie angekündigt, beim zweiten Mal kam das Paket nicht an aber es wurde sofort ein neues raus geschickt. Der Kundenservice ist nämlich wirklich top dafür auch 1 Stern. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsSamantha A. - Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Ihre Zufriedenheit steht für uns an erster Stelle. Das garantieren wir. Gern möchten wir zusammen mit Ihnen an einer Lösung arbeiten und so Ihre Farbwünsche zu 100% zu erfüllen. Unsere Farbexperten werden sich mit Ihnen per E-Mail in Verbindung setzen und helfen Ihnen gern. |