67 758 Avis clients vérifiés |
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Great experienceI have never had a good experience with home coloring. This was the exception. My hair turned out great. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Mejor de lo esperadoEl color no me convenció al principio porque quedó muy obscuro, pero me quedo bien y siendo la primera vez quedé muy satisfecha. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Leider nicht zu empfehlenIch habe jetzt das dritte Mal bestellt und muss sagen ich bin sehr enttäuscht. Trotz angeblicher Änderung fällt die Farbe definitiv nicht so auswie mir erhofft. Nachdem ich es jetzt angemerkt habe, habe ich keine Reaktion bekommen und jetzt die Aufforderung esalon zu bewerten. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsKatharina R. - vielen Dank für ihr Produkt Bewertung. Es tut mir sehr leid zu hören, dass Sie mit unserem Service nicht zufrieden waren. Ich habe diese Angelegenheit mit einem Koloristen besprochen, der einige Wege zur Erreichung Ihres Ziels empfohlen hat. Ich werde Ihnen eine E-Mail mit weiteren Informationen zu der Option senden, die wir Ihnen empfehlen können. Sollten Sie Fragen haben, können Sie sich natürlich gern jederzeit an mich wenden. Antworten Sie dafür einfach auf die E-Mail oder rufen Sie uns an. Herzlichen Dank! |
Color to darkThe color did not work for me. It was to dark. Then I got a perm and that destroyed my hair and pulled all the dark color out . That was a good thing. I would like to get the color I am left with. I will try to send a picture . Please do not send me any automatic refills on anything . I don't need them. I do like the product the color lasted . 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsCarol - We apologize for the disappointing experience. We're always looking to improve our service and products, and truly value everything our clients say. Upon reviewing your profile, we see we have reached out to you to discuss your hair color needs and how we can best assist you, per our Satisfaction Guarantee. |
Too darkColor is staying and covering grey but was too dark. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsFarah C - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Didn’t cover my grayThe color didn’t cover my grays and wasn’t what I expected. Got better coverage and color from my drug store brand 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsMarie P. - Hello, I am so sorry that you didn’t love your hair color. One of our colorists will be happy to discuss a possible reformulation with you. You will be contacted shortly. Thank you for your patience. eSalon Team |
Great ColorI just used my first order of eSalong color. I love it. First, the packaging was fun. My name was on the bottles and instruction! I have colored my hair for years, but never really took time to do my roots. The videos on eSalon's website were really informative and I felt comfortable - finally - to do my roots! The back of my head wasn't as good as the front, but it's a start. I was really impressed with the amount of color. I felt I was doing something wrong because I had so much leftover for the roots and ends. I have thick hair. I was great to not worry about running out of color! I have never done the step in the shower with the color. I noticed a difference. My only complaint is this color smells so much worse than most colors I have used. Honestly, it is not something that will deter me from using again! Thank you!! 1 sur 2 personnes ont trouvé cet avis utile. Et vous ? |
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ColorSo easy to do at home. Love the easiness and helpful staff! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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PerfectLove it!!!! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Perfect color!!!my hair can get orangey or brassy and with the formula I am receiving it remains the perfect color even after being out in the sun. I asked for a little lighter color and the adjustment was again perfect (with the Ash color adjusted as well to keep it from turning reddish/orange). Could not be happier. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |