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Color Set
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67 758 Avis clients vérifiés |
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did not usedid not use as it is not what I thought I ordered, only wanted to highlight this time 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsMary Jane - We're sorry to hear that you were disappointed by the product received. We are happy to further assist, per our Satisfaction Guarantee. We will reach out to you shortly with more information |
order not receivedAccording to your shipping confirmation email, my products were delivered to my home, via USPs on Friday November, 8 2019. They were not. It is a holiday weekend; Veteran's Day so perhaps the mail is a day behind and it will show up tomorrow. I will contact you again if it does not. I am using the review section because I could not find a way to contact you otherwise. Thank You, Nadirah Shakoor email - [email protected] 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsNadirah - We truly appreciate you reaching out about this. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
So Easy To ApplyDue to health issues, among them I have a bad back/neck, making hairdresser wash basins so painful to use. However, using this kit at home, with help from my daughter, means I can look pretty and be proud of my hair! My hair is thick and comes just past my shoulders. It is a dark, dirty shade of blonde with some grey (mainly in my fringe and framing my face). Using my custom colour set lightens the darker underneath parts of my hair while also toning in the grey. I love esalon. They have made high quality colouring available to use in the comfort of my own home. Thank you. 127 sur 138 personnes ont trouvé cet avis utile. Et vous ? |
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I was hesitant!I was a little hesitant to try this product. I had been coloring with over the counter hair color and I was disappointed almost every time. At first I was afraid of having an allergic reaction to the esalon formula but I wasn't. Then I was afraid the color would not last but I was wrong! I am going to be a costumer of esalon for life!! I'm happy with the results!! I'm so glad I found it! 30 sur 31 personnes ont trouvé cet avis utile. Et vous ? |
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Great color!I had a friend with experience to apply the dye as it was my 3rd time coloring my hair at the age 53. We applied some of the dye to my eyebrows too. The blonde highlights I had before were covered and the color looked very natural. I am glad I got this product and will do again in January. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Perfect!Better than my regular colorist. Very clear instructions and quality products. Best online idea yet in my opinion. Thank you! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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NATURAL LOOKING REDSNatural redheads lose their color vibrancy before any other color. I started coloring my natural red hair in my mid-thirties but struggled for 25 years to find a good match. Ultimately, I found a hair colorist that could make my red hair look natural but she wanted $140. I decided to try Esalon after two years with the colorist. The first time I colored my hair, it wasn't quite right but within a couple days it looked really nice. I know now it was just my former color causing problems. The second coloring was perfect. It's a rich, warm light auburn. It's much better than the $140 color treatment at the salon because that was never perfect each time. As long as Esalon continues to impress me, I will be a loyal customer. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Covered the grayI should have ordered 1-2 shades lighter. The tone is good just too dark. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Too light and not enough grey coverageI was looking forward to the colour change but it came out lighter than indicated in the personalised colour chart. Now I have a light brown shade at the parting of my hair and it looks disastrous. 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsNiranga - Thank you for your feedback. We apologize for the disappointing experience you had with your custom hair color. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Not happyIt did not cover all my gray hair . I'm not happy with this product at all. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsDonna - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |